ASSIST DIR, RESIDENCE HALLS OPS

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Occupational Summary

The Assistant Director for HRL Building Maintenance is responsible for direct supervision of all general maintenance supervisors, planning, coordinating and directing all repair, maintenance and renewal activities of Residential Hall building structural components. This includes exterior building envelop, such as, roofs, walls, doors, and windows, and interior components including walls, doors, windows, and floor and wall finishes. The Assistant Director is responsible for directing and overseeing key and lock services, EAM and preventive maintenance for all Residential Hall buildings. The Assistant Director will report to the Director- Facility Planning and Operations, Housing and Residential Life-Division of Student Affairs. This position will assist with various administrative and management functions and duties as assigned.

Work Performed

This position will directly supervisor campus GMS and daily maintenance operations. Provide integrated Building Maintenance services supporting Housing and Residential Life.

Assist with the responsible investment of the Building Maintenance portion of HRL- FPO Expense Budget.

Assemble the appropriate set of multidisciplinary teams which integrates support of people, process and technology to ensure the safe, secure and sustainable functionality of the built environment.

Maintain awareness of innovations in energy efficiency, sustainable design and business practices which impact student and employee productivity, campus efficiency, and external perceptions of the University.

Develop a high performing operations team that sets and achieves service quality performance goals, objectives and policies in support of HRL-FPO and University mission.

Build a strong working relationship with collective bargaining unit Local 465 leadership and staff to ensure no interruption of service. In conjunction with HR, participate in negotiations, grievance resolution and jurisdictional interpretations.

Monitor, assess, repair, renew and upgrade facilities and systems to ensure the facility fully supports the occupants and functions housed within them.

Develop, recommend and implement strategic plans and programs to improve efficiency, heighten performance and ensure the facility meets university regulations, and OSHA health and safety requirements.

Support the long term plans for the campus through participation in the University Master Plan development process and Capital Planning activities.

Required Qualifications at this Level

Education/Training: Work requires communications, analytical and organizational skills generally acquired through completion of a bachelor's degree program.

Experience:

Work requires four years experience in residential services, housekeeping, facilities and equipment maintenance, fiscal management, business, or other related administrative capacity to acquire skills necessary to manage and coordinate administrative and housekeeping activities for Duke University Residence Hall Operations. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE Demonstrated management, supervisory and motivational skills. Experience managing in a workplace governed by a collective bargaining agreement preferred. Working knowledge of the methods, materials, tools and equipment used in the building trades. Ability to plan and schedule work, including determining staffing, equipment and material/supply needs.

Ability to read and interpret architectural and engineering plans, diagrams and specifications. Excellent oral and written communication skills; ability to communicate effectively to a wide range of audiences, including senior University management, faculty, staff from other departments, students, and others. Demonstrated ability to create and maintain positive customer and stakeholder relationships. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Skills: N/A

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Education

Work requires communications, analytical and organizational skills generally acquired through completion of a bachelor's degree program.

Work requires four years experience in residential services, housekeeping, facilities and equipment maintenance, fiscal management, business, or other related administrative capacity to acquire skills necessary to manage and coordinate administrative and housekeeping activities for Duke University Residence Hall Operations. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.