Infrastructure Process Manager (Remote)

Avantor
United States, New Hampshire
June 12, 2023
Job Summary As a member of IT Operations, reporting to the Director of Infrastructure & Data Services, the Infrastructure Process Manager manages Windows and Linux processes for both AWS IaaS cloud services and data centers in commercial and in regulated government environments. You will enjoy a wide variety of work in areas including, but not limited to, logical and physical lifecycle management, coordination of planned infrastructure refreshes, oversight of exceptions and evaluation of risk levels for end-of-life systems and development of service owner relationships and processes to keep vendor managed systems current. You will work closely with IT, security, compliance and business team members at all levels. This is a remote opportunity. What we're looking for: Education: Bachelor's degree in computer science or equivalent work experience is required. Experience: Minimum of 3-5 years technical experience in IT with a focus on enterprise level for Windows, Linux systems is required. Experience in OS patching is required. Solid work practices regarding change and risk management, troubleshooting methodology is required. Certification(s): Microsoft Certified System Engineer certification or equivalent is required. Preferred Qualifications: Linux Red Hat certification or equivalent is highly desired. AWS Associate or Professional certification(s) is desired. Experience running enterprise deployment projects is desired. Experience working in US government regulated environments and knowledge of AWS Gov regions and related regulations (NIST 800-171, DFARS, CUI and/or CMMC) is a plus. ITIL, Project Management and other Microsoft certifications are a plus. Industry experience in life sciences, pharma, warehouse and/or manufacturing is a plus. Who are you: Strong knowledge of Windows & Linux server deployment, upgrades, and patching. Knowledge of cloud technologies, especially AWS. Knowledge of VMWare (vSphere, VCenter). Knowledge of Cisco UCS blade environments. Knowledge on data backups & restore, storage. Broad knowledge of information technologies. Basic knowledge of SQL, Oracle and AWS RDS databases is desirable. Strong project management skills are required to be successful in this role. Presentation, Excel, communication, and organizational skills necessary to lead activities, meetings, and conversations with IT leaders. Able to successfully work as a valued member of a team of engineers. Able to work with global teams. Able to set and achieve annual goals. Commitment to high professional and ethical standards in a diverse workplace. Interface professionally within the team, across teams and with IT customers. Self-motivated and flexible. How you will thrive and create an impact Lifecycle management; evaluate industry standards and set timeline guidance for introduction of new logical versions and physical models as well as planned retirement. Plan and manage infrastructure related refreshes projects initiatives (operating systems, hardware, etc.) with application owners in accordance with the lifecycle management plan. Oversee documentation and timely remediation of end-of-life and unsupported infrastructure systems, following existing exception-based risk approaches. Develop processes that will effectively hold service owners accountable for timely updates to vendor managed infrastructure systems. Actively participate in projects related to infrastructure refresh, migration, data center and remote sites. Integrate new technologies to improve service offerings and better support the business. Help improve infrastructure processes and key performance indicators results. Assist with disaster recovery planning and contribute to annual recovery test. Assist with internal and external audits. At times, analyze, install, configure, and lightly support infrastructure technology such as VM Ware, operating systems, databases, and utilities software. Other duties as assigned. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science. The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor. We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today! Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. EEO Statement: We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. For more information about equal employment opportunity protections, please view the , , and . 3rd Party Non-Solicitation Policy: By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.