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Director of Quality Implementation - Quality Improvement
Bay Cove Human Services | |
United States, Massachusetts, Boston | |
August 09, 2023 | |
Director of Quality Implementation - Quality Improvement
Boston, MA, USA
Req #1748 Thursday, March 23, 2023
Reports to: Director of Risk Management and Quality Improvement Job Summary: The Director of Quality Implementation supports and is responsible to the Director of Risk Management and Quality Improvement in facilitating implementation of the agency Quality Improvement plan. In conjunction with the Director of Risk Management and Quality Improvement, the Director of Quality Implementation ensures that systems are in place to gather mission critical information from all elements of the organization, and that the information is analyzed, and findings are communicated, all in ways that capture the essential mission and performance of agency departments and services. This process forms the basis for promotion of high quality practices and improvement activities as needed. The Director will provide support to service areas and other participants in developing policies and procedures; maintaining licensing, accreditation and other types of qualification; designing and implementing quality improvement projects; adherence to internal and external compliance standards and generate reports and other descriptive documents and presentations. This is an exempt position. Supervisory Responsibilities: No supervisory responsibilities. Essential Functions of Position: * Participate in implementation of the agency quality improvement plan under the direction of the Director of Risk Management and Quality Improvement and in collaboration with key stakeholders * Analyze information regarding incidents, events, complaints, outcomes, etc. and produce results of analysis * Develop as needed and oversee processes ensuring compliance with internal and external standards and expectations * Other duties as assigned by supervisor Skills and Requirements * Bachelor's degree in human services management or related field Other details
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