Dispatcher

Schedule: Monday to Friday (7am to 4pm or 8am to 5pm) with occasional weekend availability.

• Coordinate the recovery and tender of freight at local airports.
• Breakdown freight when it returns to office.
• Monitor drivers to ensure customer pickup and delivery expectations are met.
• Assist in the preparation of packaging materials and cold chain supplies when required by clients for pick up.
• Monitor and maintain cold chain for all shipments arriving at the airports and freight held at office awaiting instructions/clearance for delivery.
• Monitor clearance status and enter updated notes for Customer Service and origin offices.
• Ensure that freight is recovered in a timely manner and all special delivery instructions and pickup instructions are communicated to our drivers and followed.
• Ensure that all Company and Regulatory policies and Standard Operational Procedures are followed.
• Monitor, respond to and action personal and group email accounts in a timely manner
• Monitor all "On-Hold" shipments for export and/or delivery approval
• Monitor and update the Outbound Flight Monitor
• Proficiency in Cold Chain Management which will include but not limited to
  • Gel Pack/Packaging preparation
  • Gel Pack/Packaging refurbishment
  • Gel Pack/Packaging configuration
• Assist all Leadership Team Members in all daily functions and/or activities needed
• Maintain all individual Training Records, Certificates and Qualifications and complete tests by due date
• Ensure proper storage of shipments at airlines and office.
• Report all complaints, concerns and issues to management immediately.
• Must be able to work overtime as necessary.
• Perform related/ other duties as assigned

Schedule: Monday to Friday (7am to 4pm or 8am to 5pm) with occasional weekend availability.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

• Knowledge, Skills, Abilities Required:
• A general educational knowledge normally acquired through a high school diploma or GED.Normally requires two (2) to three (3) years' experience in related field.
• Proficient computer skills
• Excellent written and verbal communication skills
• Work well in a team environment
• Good organizational skills and attention to detail
• Sense of urgency
• Ability to safely lift packages to 75 lbs.
• Professional demeanor
• Ability to work flexible a schedule including afternoon/evening/ weekends
• Ability to work occasional overtime as needed
• Ability to multi task

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Working in an office and warehouse setting depending on the work requirement for that day.
• Required to temporarily enter walk in refrigeration and freezer units if necessary. Thermal apparel provided.
• Working inside a truck temporarily when loading and offloading freight.

We offer a competitive total rewards package which includes benefits and compensation. Our commitment to our eligible population of team members includes benefit programs that are comprehensive, affordable, diverse, and designed to meet the needs of our team members' and their families. Some of these programs include paid time off including paid parental leave, access to retirement savings vehicles, medical, dental, vision, and life insurance options, an employee stock purchase program, and other financial, health, and well-being focused benefits.

Because we take a balanced, global approach to our benefits, benefit offerings may vary by location, position, and/or business unit. Some benefits are company-paid, while others are available through team member contributions. For details visit https://www.virtualfairhub.com/amerisourcebergen.

AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

AmerisourceBergen is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@amerisourcebergen.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned