OEM Operations Coordinator

Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic, Sealy and Stearns & Foster. We hire people who have a passion for helping others find their best night's sleep. No matter what stage of your career, you can build your future at Tempur Sealy!

OUR COMPANY OFFERS GREAT BENEFITS, INCLUDING:

• Generous Paid Time Off
• Competitive Medical, Dental & other wellness programs
• Disability and Life Company Paid
• Retirement Plan Options
• Generous Employee Purchase Discounts

Pay Range: $33,000-$47,000

What You'll Do (Essential Duties and Responsibilities):

• Process orders provided by customers and submit by established cutoff times at Plants/DC.
• Order entry and fulfillment knowledge and understanding across all ERP systems (AX).
• Learning various tasks for all OEM customers to help with overflow and backup work when necessary.
• Responsible for keeping documentation accurate and up-to-date.
• Communicate with Plants/DCs to address inventory, fulfillment and shipping issues.
• Troubleshoot and solve problems related to order fulfillment, accounting and other customer requests.
• Proactively notify customers of processing errors, updates on corrected issues and any potential issues that may occur.
• Analyze reports and take action to prevent or minimize impact of order fulfillment failures.
• Requires proactive approach and strong follow-through.

What You'll Need (Qualifications):

• High school diploma or equivalent is required.
• Customer service experience is strongly preferred.
• Working knowledge of Microsoft Office Suite.

Tempur Sealy is proud to be an Equal Employment Opportunity and Affirmative Action employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.