Technical Service Representative, Industrial Wood

Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We'll give you the space to share your strengths and we want you to show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at . Click on "Candidates" to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

CORE RESPONSIBILITIES AND TASKS:

• Communicate competitive information, new products and selling issues to Sales Force.
• Communicate extended product knowledge in Wood markets and technologies.
• Manage product test runs at designated customer facilities.
• Assist sales reps in calling on prospective customers/target accounts; provide technical support for product demos as directed.
• Maintain contact with laboratory on current technical issues.
• Assist with equipment installations and various line or equipment modifications/adjustments.
• Conduct technical training seminars at customers' facilities.
• Evaluate product complaints and decide best way to resolve problem.
• Assist customers in preparing paint specifications to meet product applications.
• Troubleshoot on-line technical problems such as correcting batches and formulation of products.
• Advise customers of product line changes and improvements.
• Assist customers with product inventory control/re-ordering.
• Train customers on product knowledge and application methods
• Assist sales reps by preparing samples, panels, etc. for presentations.
• Operate all material handling, color matching, tinting, mixing and lab testing equipment as required and in a safe manner.
• Other duties as assigned.

POSITION REQUIREMENTS

FORMAL EDUCATION:

Required: High school education or equivalent is required.

Preferred: Bachelor's degree in a business-related field.

KNOWLEDGE & EXPERIENCE:

Required:

• Ability to work all scheduled hours as needed.
• Employee must have a valid driver's license.
• Employee may be required to retrieve material from shelves and floor stacks and lift and carry up to 100 lbs. on occasion.
• Employee will spend approximately 45% of the day sitting (due to driving). Employee must be able to drive a car or van, since a major portion of this position is traveling from site to site.
• Must be able to tint paint, therefore, must be able to distinguish one or more chromatic colors.
• Employee must be able to tolerate non-toxic paint odors and be able to wear a respirator as required.
• Employee must be able to operate a hand truck and/or material handling equipment.
• Employee must be able to operate a computer and communicate via the telephone.
• Must be legally authorized to work in country of employment without sponsorship for employment visa status.

Preferred:

• Technical experience within the paints and coatings industry.
• Wood experience and/or knowledge

PHYSICAL REQUIREMENTS:

Must be able to sit, stand, hear, and see on a constant basis.

Must be able to walk, write, and type on a frequent basis.

Must be able to climb and descend stairs.

Must be able to bend, carry, reach, push, and pull on an occasional basis.

Must be able to communicate verbally and in writing.

May work indoors and outdoors as needed. Exposure to heat up to 120 degrees and cold to 0 degrees.

May work in areas where noise level is such that hearing protection is required.

May work in areas where toxic, flammable, and hazardous materials are present.

May be exposed to varying amounts of dust and dirt.

Work surfaces may include concrete.

Employee must be able to tolerate non-toxic paint odors and be able to wear a respirator as required.

Employee must be able to operate a computer and communicate via telephone.

Some travel to other locations, meetings and/or seminars is required.

TRAVEL REQUIREMENTS: (TIME SPENT AWAY FROM HOME OR OTHER TYPICAL OFFICE LOCATION)

• 50%

Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.