Senior Security Operations (SOC) Analyst

Job Summary: Senior security analyst with experience identifying, investigating and remediating potential cybersecurity threats to work alongside a 24x7 SOC team for a 4x10 shift - Wed, Thur, Fri, Sat from 11:30 ET - 21:30 ET.

What we're looking for:

We are seeking an experienced security analyst, ideally with a background in a 24x7 shift-based environment, to join our team for for a 4x10 shift on Wed, Thur, Fri, Sat from 11:30 ET - 21:30 ET. We are looking for candidates capable of working hand-in-hand with all relevant stakeholders to identify, investigate and remediate potential cyber threats against Cloud Software Group in both cloud and enterprise environments. You will work across multiple networks, applications, vendors, cloud providers, and technology stacks to support an effective Cybersecurity Operations organization. You will participate in a team of Cybersecurity Managers, Engineers, Analysts and SREs on these day-to-day duties, as well as work with leadership team on strategic initiatives to assist with driving improvements in detection and triage, including automation.

Position Overview

As a Senior Security Operations Center (SOC) analyst, you will play a critical role in our cyber security function to ensure enterprise and client data is secure and private. You will help:

• Provide 24x7 monitoring for CSG by acting as the first line of defense against potentially malicious events
• Escalate confirmed incidents to a variety of internal and external teams
• Assist in developing use cases, onboarding, and driving log requirements to further our detection capabilities
• Develop response playbooks for multiple scenarios to apply to the analysis and triage of overarching incident categories
• Help drive technical service improvements to meet strategic security goals
• Work with internal and external teams within security and the enterprise to drive cyber security remediation efforts

Role Requirements

• Experience with security processes and technologies
• Awareness about security frameworks, standard controls and benchmarks such as Cyber Kill Chain, MITRE ATT&CK, CIS, etc.
• Experience with endpoint security technologies / endpoint detection and response such as MDE and Crowdstrike Falcon
• Hands-on knowledge of malware investigation and eradication
• Experience with email phishing analysis and remediation
• Experience and open to shift work in operations center environments
• Experienced with data analysis, centralized logging (Splunk, ELK, etc.)
• Demonstrable experience in monitoring / securing cloud environments such as AWS Cloud Security Services and Practices and Azure Identity and Access Management
• Assess, design, and improve SOC processes and workflows with a focus on integrating automation through Security Orchestration, Automation and Response (SOAR) tools and technologies.
• Experience investigating information security incidents
• Familiarity with security engineering and operations practices
• Familiarity with industry benchmarks and certifications such as CIS, ISO, PCI, SOC2, FedRAMP, etc

Basic Qualifications

Bachelor's degree in cybersecurity, related field, or equivalent work experience

Nice to have:

• Working knowledge of Python, PowerShell, and/or Bash
• Experience with sandboxing and malware analysis
• Incident Response experience
• Sec+, GSEC, CEH or similar certifications

About Cloud Software Group

Cloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the world's largest cloud software providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get work done - from anywhere. Members of our team will tell you that we value diverse lived experiences, varied perspectives, and having the courage to take risks. Our teams are encouraged to learn, dream, and build the future of work. We are on the brink of another Cambrian leap - a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status, and other protected classifications.