Senior Programmer Analyst

Working in Information Technology's Systems Development Team requires the ability to work in a global, cross-functional team with limited supervision. As a member of the Systems Development Team, a Senior Programmer Analyst is responsible for providing functional and technical support including development for:

1. Enterprise applications within Microsoft Power Platform and SharePoint.
2. In-house developed applications to provide specific business functions.
3. S&C's global, enterprise business systems including Oracle E-Business Suite and Oracle Fusion.
4. Integrations between these systems with other applications.

The Systems Development Team supports 3,700 end-users across 10 different countries (e.g., 7 different time zones).

The responsibilities of this position include, but are not limited to, the following:

• Working with business clients, peers, and software suppliers to:
  
  
  
  • Resolve application issues.
  • Configure applications to satisfy new business requirements.
  • Manage small efforts supporting application upgrades, enhancements, and new software implementations.
  
  
• Working with business clients and peers to understand business requirements, and use them to design, develop, test, install and support custom applications.
• Supporting projects as a member of a project team and leading small projects.
• Communicating status, issues and resolutions to business clients, supervision, and project managers.
• Improve technology-specific processes and update standard work procedure documentation.
• Research and remain current with Microsoft technologies.
• Providing off-hours, on-call support.
• Providing guidance, coaching, and training to other members of the IT development team.

To select this job as one of interest to you, at a minimum, you must have the following:

• Experience developing / supporting applications with Microsoft Power Platform (Power Apps, Power Pages, Power Automate, Power BI) and SharePoint.
• Programming experience with database technologies like SQL Server, Oracle, MySQL, and Dataverse.
• Experience with Application Lifecycle Management processes and tools like IIS, Azure DevOps, and Bitbucket.
• Experience with other Microsoft O365 suite of applications and Azure is a plus.
• Knowledge of an Enterprise Resource Planning system, preferably Oracle applications and technology is a plus.
• Experience working closely with business clients and IT groups to implement solutions that meet business needs.
• Experience supporting projects as a member of a project team; experience leading some small and medium-sized projects following industry standard project management practices is a plus.
• Experience completing support calls.
• Outstanding analytical and problem-solving skills.
• Outstanding written and verbal communication skills.
• Outstanding inter-personal skills with a demonstrated ability to resolve conflicts and deal with others in a courteous and supportive manner.
• A 4-year Computer Science degree or a degree in a related Technical / Business field.

MAJOR PHYSICAL DEMANDS

• Physical demands are those normally associated with an office environment.
• Occasional handling of office supplies, such as paper and copier/printer cartridges.
• Frequent use of a PC.

Relevant work experience: 5 or more years of development experience working with the systems, applications, and technologies defined herein.

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