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Management and Program Assistant (12 MONTH REGISTER)

Internal Revenue Service
$37,696.00 - $75,111.00 / yr
United States, Washington, Spokane
December 01, 2023
Duties

WHAT IS THE SMALL BUSINESS SELF EMPLOYED DIVISION?

A description of the business units can be found at:

Vacancies will be filled in the following specialty areas:

SMALL BUSINESS/SELF EMPLOYED (SB/SE), FIELD EXAMINATION

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

Identifies potential and actual problems, probable causes; research specific issues, gathers pertinent statistics or information, reports findings and may recommend corrective action for the full scope of a program or function.

Monitors, reviews, and evaluates operations and interrelationships with other functions re workflow, work redundancy, or systemic problems.

Randomly verifies completeness of specific sets of controls, accuracy of procedures, and timeliness and effectiveness of actions.

Revises procedures, controls, etc., as indicated by studies or assigned by analyst.

Prepares memoranda, reports, and charts showing findings or recommendations.

These are the locations and the number of current vacancies available:

AMENDED 5/31/2023: These are the locations and the number of current vacancies available: Added (1) NJ4721 Springfield, NJ; MA0131 Boston, MA OR MA5813 Lowell, MA.

AMENDED 8/28/2023: Added (2) CA0150 Los Angeles, CA; CA0521 Laguna Niguel, CA OR AZ7748 Phoenix, AZ. (1) TX0284 Dallas, TX; TX0298 Houston, TX; TX0297 Houston, TX; TX0227 Austin, TX; TX0272 El Paso, TX: TX0302 Farmers Branch, TX OR TX2982 San Antonio, TX. (1) CO1811 Denver, CO; CA0281 Oakland, CA; NV7516 Las Vegas, NV; CA6139 Sacramento, CA; OR0043 Portland, OR; WA0101 Seattle, WA OR AK3237 Anchorage, AK.

The number of vacancies has not yet been determined for the following locations. If vacancies become available in any locations, this announcement will be amended, and a new cutoff date will be established to fill the additional vacancies as needed.

(0) Birmingham AL AL1213, Huntsville AL AL2393, Mobile AL AL1238, Montgomery AL AL2203, Glendale AZ AZ7887, Mesa AZ AZ6886, Tucson AZ AZ0058, Fayetteville AR AR1316, Little Rock AR AR0063, Bakersfield CA CA7102, Camarillo CA CA8500, Carpinteria CA CA8479, El Monte CA CA7023, Fairfield CA CA8182, Fresno CA CA7226, Fresno CA CA7333, Fresno CA CA7456, Fresno CA CA7462, Fresno CA CA7898, Glendale CA CA6218, Long Beach CA CA0273, Los Angeles CA CA7816 (Woodland Hills), Palm Springs CA CA7903, San Bernardino CA CA8050, San Diego CA CA0316, San Francisco CA CA0154, San Jose CA CA6116, San Marcos CA CA6921, San Mateo CA CA8280, San Rafael CA CA8211, Santa Ana CA CA7395, Santa Clarita CA CA7159, Santa Maria CA CA7585, Santa Rosa CA CA0221, Stockton CA CA7588, Colorado Springs CO CO2177, Fort Collins CO CO0046, Westminster CO CO1989, Hartford CT CT0013, New Haven CT CT0061, Norwalk CT CT3438, Newark DE DE0052, Daytona Beach FL FL1382, Fort Myers FL FL3285, Jacksonville FL FL0067, Jacksonville FL FL2542, Lakeland FL FL3143, Maitland FL FL2257, Melbourne FL FL1361, Miami FL FL0061, Ocala FL FL2668, Panama City FL FL3007, Pensacola FL FL3279, Plantation FL FL2437, Port Saint Lucie FL FL2174, Saint Petersburg FL FL1005, Sarasota FL FL3100, Tallahassee FL FL1407, Tampa FL FL2402, Tampa FL FL2971, West Palm Beach FL FL1328, Atlanta GA GA0087, Atlanta GA GA2004, Chamblee GA GA0010, Chamblee GA GA1016, Decatur GA GA2493, Savannah GA GA2480, Smyrna GA GA2713, Honolulu HI HI8469, Boise ID ID0025, Chicago IL IL0236, Downers Grove IL IL2337, Fairview Heights IL IL2528, Matteson IL IL2563, Orland Park IL IL2549, Schiller Park IL IL2558, Springfield IL IL2454, Carmel IN IN1765, Fort Wayne IN IN1823, Indianapolis IN IN0133, Merrillville IN IN1905, Cedar Rapids IA IA1550, Des Moines IA IA0112, West Des Moines IA IA1527, Overland Park KS KS1603, Wichita KS KS1615, Covington KY KY2032, Covington KY KY3005, Florence KY KY2020, Florence KY KY3016, Florence KY KY3123, Lexington KY KY1472, Louisville KY KY0086, Baton Rouge LA LA1420, New Orleans LA LA1336, Shreveport LA LA1340, South Portland ME ME4276, Annapolis MD MD1137, Baltimore MD MD0055, Lanham-Seabrook MD MD0278 (New Carrollton), Rockville MD MD1248 Andover MA MA0137, Brockton MA MA5955, Southborough MA MA5863, Springfield MA MA5982, Worcester MA MA5785, Ann Arbor MI MI2218, Detroit MI MI0800, Farmington Hills MI MI2097, Flint MI MI3022, Grand Rapids MI MI2210, Pontiac MI MI2181, Bloomington MN MN1675, Saint Paul MN MN1600, Clarksdale MS MS2138, Gulfport MS MS2191, Jackson MS MS0083, Chesterfield MO MO1833, Kansas City MO MO1937, Lee's Summit MO MO2008, Saint Louis MO MO0106, Springfield MO MO1993, Billings MT MT5383, Missoula MT MT5524, Omaha NE NE0051, Reno NV NV0012.

Locations continued under Qualifications Section:

Requirements
Conditions of Employment


STANDARD POSITION DESCRIPTIONS (SPD):

PD92140, PD92139, and PD92138


Visit the IRS to access the position descriptions.


  • Telework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
  • Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
  • Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240)


Qualifications
Federal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement:

SPECIALIZED EXPERIENCE:GS-05

You must have one (1) year of specialized experience equivalent to the next lower grade level (GS-4) in the Federal government. Specialized experience for this position includes; Experience that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position and is typically in or related to the work of the position to be filled. To be qualified you should have experience with applicable programs, policies and procedures to analyze and evaluate information, interpret guidance, draw conclusions, coordinate studies or projects, and provide effective management/program support; Knowledge of work functions of assigned area and familiarity with objectives to identify problems and gather information.

OR

EDUCATION: A Bachelors degree or four (4) years of education above high school in any field of study from an accredited college or university. OR

OR

COMBINATION OF EXPERIENCE AND EDUCATION
: A combination of education and experience equivalent to that described above.

SPECIALIZED EXPERIENCE: GS-06

You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes: Experience that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and is typically in or related to the work of the position to be filled. To be qualifying, your experience must be sufficient to demonstrate extensive knowledge of applicable program policies and procedures to analyze and evaluate information, interpret guidance, draw conclusions, coordinate studies or projects, and provide effective management/program support; Thorough knowledge of work functions of assigned area and familiarity with objectives to identify problems and gather information.

SPECIALIZED EXPERIENCE: GS-07

You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-06 grade level in the Federal service. Specialized experience is experience that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position and is typically in or related to the work of the position to be filled. To be qualifying, your experience must be sufficient to demonstrate extensive knowledge of applicable programs, policies and procedures to analyze and evaluate information, interpret guidance, draw conclusions, coordinate studies or projects, and provide effective management/program support; Ability to coordinate, or advise on work efforts; discuss findings and resolve problems; Experience with tasks such as extracting information, assembling reports, and administratively monitoring contractor compliance; Thorough knowledge of work functions of assigned area and familiarity with objectives to identify problems and gather information.

For more information on qualifications please refer to .

Locations continued from Duties Section:

The number of vacancies has not yet been determined for the following locations. If vacancies become available in any locations, this announcement will be amended, and a new cutoff date will be established to fill the additional vacancies as needed.

(0) Manchester NH NH0037, Nashua NH NH6136, Portsmouth NH NH6185, Cherry Hill NJ NJ5114, Edison NJ NJ4541, Freehold NJ NJ4611, Iselin NJ NJ4664, Mays Landing NJ NJ6998,Mountainside NJ NJ4360, Paramus NJ NJ4571, Parsippany NJ NJ4531, Paterson NJ NJ0145, Springfield NJ NJ4721, Trenton NJ NJ5105, Albuquerque, NM NM1464, Albany NY NY0300, Bethpage NY NY7501, Bronx NY NY7304, Brooklyn NY NY7288, Buffalo NY NY7340, Cheektowaga NY NY6466, Hauppauge NY NY7117, Holtsville NY NY0376, Holtsville NY NY7184, New Windsor NY NY7071, New York NY NY0128, New York NY NY0282, New York NY NY0350, Rochester NY NY7064, Syracuse NY NY7357, White Plains NY NY6385, Charlotte NC NC2598, Fayetteville NC NC2443, Greensboro NC NC2668, Greenville NC NC2310, Raleigh NC NC1151, Wilmington NC NC2410, Fargo ND ND0046, Cincinnati OH OH0189, Columbus OH OH0208, Dayton OH OH0195, Independence OH OH2320, Toledo OH OH2146, Oklahoma City OK OK1356, Tulsa OK OK1431, Salem OR OR6660, Bethlehem PA PA0719, Horsham PA PA0865, King Of Prussia PA PA0507, Media PA PA0582, Monroeville PA PA0745, Philadelphia PA PA0277, Philadelphia PA PA0809, Pittsburgh PA PA0233, Scranton PA PA0596, Guaynabo PR PR3930, Guaynabo PR PR4001, Guaynabo PR PR4065, San Juan PR PR4062, Providence RI RI7097, Warwick RI RI7085, Columbia SC SC0068, Greenville SC SC2095, North Charleston SC SC1149, Rapid City SD SD0035, Sioux Falls SD SD1317, Chattanooga TN TN2351, Franklin TN TN2709, Knoxville TN TN0076, Memphis TN TN0005, Memphis TN TN2070, Nashville TN TN0052, Austin TX TX1962, Austin TX TX2038, Austin TX TX2225, Austin TX TX2437, Austin TX TX2835, Corpus Christi TX TX1732, Fort Worth TX TX2653, Harlingen TX TX2754, Houston TX TX2298, McAllen TX TX2785, Midland TX TX2148, Tyler TX TX2096, Ogden UT UT0035, Ogden UT UT0036, Ogden UT UT1431, Ogden UT UT1434, Ogden UT UT1486, Salt Lake City UT UT1522,Burlington VT VT8139, Fredericksburg VA VA0746, Hampton VA VA0688, Norfolk VA VA1608, Richmond VA VA0088, Roanoke VA VA0535, Vienna VA VA0008, Spokane WA WA0064, Washington DC DC0022, Washington DC DC0198, Beckley WV WV0171, Tacoma WA WA8075, Vancouver WA WA0094, Madison WI WI1784, Milwaukee WI WI1720, Waukesha WI WI1696, Casper WY WY0030, OR Cheyenne WY WY1228.
Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to .

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click for Foreign Education Credentialing instructions.

Additional information

  • We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
  • This is a Bargaining Unit position.
  • Tour of Duty: Day Shift between the hours of 6:00am-6:00pm
  • Relocation expenses- No



Please consider each location carefully when applying. If you are selected for a position at one of your location selections, that location will become your official post of duty.

If the position(s) are no longer needed prior to the closing date, this announcement may be closed early. This is an open continuous announcement which will be used to fill vacancies in the locations listed as they become available for the next 12 months contingent upon funding and space requirements. Applicants must apply and/or update their applications by 11:59 pm ET at the close of the following cutoff dates to be considered: Cutoff date(s): 5/9/2023, 6/14/2023, 8/16/2023 and 9/15/2023. This announcement may be amended to include additional cut-off dates within the 12-month period if needed, not later than 10 days prior to the additional cut-off date(s). Eligible applicants who apply by the initial cut-off date, will be referred in score order. If additional vacancies exist, remaining applicants will be considered in score order as needed. Selections from this announcement may be made no later than (NLT) 5/9/2024.

"AMMENDED 5/31/2023 - A cutoff date of 6/14/2023 has been added. Applicants need to apply and/or update their applications by 11:59 pm ET at the close of the following cutoff date 6/14/2023 to be considered, which is 10 days from the amendment of this Job Opportunity Announcement of 5/31/2023."

"AMMENDED 8/02/2023 - A cutoff date of 8/16/2023 has been added. Applicants need to apply and/or update their applications by 11:59 pm ET at the close of the following cutoff date 8/16/2023 to be considered, which is 10 days from the amendment of this Job Opportunity Announcement of 8/02/2023."

"AMMENDED 8/28/2023 - A cutoff date of 9/15/2023 has been added. Applicants need to apply and/or update their applications by 11:59 pm ET at the close of the following cutoff date 9/15/2023 to be considered, which is over 60 days from the amendment of this Job Opportunity Announcement of 8/28/2023."


  • A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.



Required Documents

The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.



  1. Online Application - Questionnaire
  2. Education - See Education Section above
  3. Registration/License (if applicable) - active, current registration/license
  4. High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.


Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
How to Apply

The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 05/16/2024 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 05/16/2024.

To preview the Application Questionnaire, please click the following link:


  • To begin the application process, click the "Apply Online" button.
  • You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).
  • To complete, you must click the "Submit Application" button prior to 11:59 PM (ET) on 05/16/2024.


To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.

To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: .
Agency contact information

IRS Austin External

Email
Address

SBSE EXAM - Examination Deputy Operations

1111 Constitution Ave NW

Washington, DC 20224

US

Next steps

Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at . We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process.

Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.



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