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IT Automation Engineer II

United States
May 26, 2023

At Jamf, people are at the core of everything we do. We do what's right for our customers, our employees, our communities and our world. We take pride in simplifying technology for tens of thousands of customers around the globe and helping organizations succeed with Apple.

Jamf operates as a choice-based office model. Choose to work in the office, connect 100% remote from your home, or find the blend that works best for you.

What you'll do at Jamf:

The IT Automation Engineer II will work cross-functionally between IT teams, and other departments to use coding and software development practices to create solutions to help bridge the gaps in systems and processes. This specific role has a direct responsibility for supporting all internal custom-developed IT software projects in addition to creating new integrations, automations, and efficiencies in systems, applications, and workflows.

What you can expect to do this role:

  • Evangelize workflow and systems automation in all aspects of internal Jamf processes.
  • Work with our vendors to get the most out of systems APIs and integrations
  • Continually evaluate the effectiveness of our tools and processes between various systems
  • Work with the Documentation & Training team to create documentation and other supporting materials for system topology, support, and administration
  • Lead the maintenance of existing code repositories, source control practices, and code reviews
  • Support, update, maintain existing custom applications and automations
  • Troubleshoot, research, and resolve escalated technical problems and incidents in a timely and professional manner
  • Support and promote a positive, inclusive workplace in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed, and manifested in our work

What we are looking for:

  • Minimum of 3 years of experience in a role that included developing and managing python scripts (Required)
  • Minimum of 3 years of experience in a role that included deploying, maintaining, and securing Linux based systems (Required)
  • Experience developing code to interface with external systems via API calls (Required)
  • Experience working with any of the following technologies a plus: Rest APIs, XML, JSON, PHP, PowerShell, Apex, MySQL, Git
  • Familiarity with configuration management, orchestration, and desired state tools such as Ansible
  • Familiarity with modern app deployments utilizing containerization and Infrastructure as Code
  • Familiarity with serverless computing on platforms such as AWS Lambda
  • Dedicated to making people happier by improving their tools and processes regardless of their role
  • A combination of relevant experience and education may be considered
  • Ability to manage multiple projects while simultaneously adapting priorities quickly and effectively
  • A high level of independence as demonstrated through clear problem-solving and communication skills and the delivery of high-quality work
  • Practical experience managing and supporting globally available enterpriseservices
  • Experience working in a compliance-driven environment
  • High School Diploma / GED Equivalent (Required)
  • Bachelor's Degree (Preferred)
  • A combination of relevant experience and education may be considered

Why Jamf?

  • Named a Best Workplace in Technology, 2022.
  • Named a Fortune 100 Best Companies to Work For
  • We train and we then we give you the room to grow. We offer a clear and defined customer support career path, but our Jamfs also choose to explore horizontal career growth to discover new interests and opportunities.
  • Our Support teams are the technical experts solving problems big and small for our loyal customer base. Tech support is human support and you will know you are making a real and meaningful impact for our more than 70,000 global customer base.
  • Our customers are some of the most loyal in the world. We put people over profits - which is why our customers keep coming back to us!.

What is a Jamf?
You go above and beyond for others, are willing to help, and support the team around you. You value and learn from different perspectives. You are curious and resourceful, a problem-solver, self-driven and constantly improving. You are excited by not knowing what may lie ahead. You are willing to take risks, try new things, even fail just to do it better next time. You're not a jerk. You are someone who cares about doing the right thing.

What does Jamf do?
Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, IT and security teams are able to confidently manage and protect Mac, iPad, iPhone and Apple TV devices, easing the burden of updating, deploying and securing the data used by their end-users. Jamf's purpose is to simplify work by helping organizations manage and secure an Apple experience that end-users love and organizations trust.

We are free-thinkers, can-doers and problem crushers with a passion for helping customers empower their workforce to focus on their jobs, not the hassles of managing technology - freeing nurses to care, teachers to teach and businesses to thrive. We have over 2,500 employees worldwide who are encouraged to bring their whole selves to work each and every day.

Get social with us and follow the conversation at #OneJamf