Job posting has expired
Help Desk Specialist
AITC (Advanced IT Concepts) | |
United States, Alabama, Fort Rucker | |
April 16, 2024 | |
Job Title: Help Desk Specialist
Reports to: Program Manager
FSLA: Full Time Salary Exempt
Primary Work Location: Ft. Rucker, AL COMPANY OVERVIEW
Advanced IT Concepts, Inc. (AITC) is a fast-growing, proven Information Technology Company focused on Network and Systems Engineering and Integration, Professional Services, Medical Simulation, Test and Training Systems and End-To-End Product and Technology solutions.
AITC provides expert support in Information Systems Design, Cyber Security, Strategic Planning, Program and Project Management, Security Risk Assessment, and Logistics for Federal, State and Local Governments and public sector market. AITC is an ISO 9001:2015 certified company and has been rated at level 3 for CMMI for Services. POSITION OVERVIEW The
Help Desk Specialist will provide phone and in-person support to users in the areas of email, directories, computer operating systems, desktop applications for all types of computer system, and applications developed or deployed.
*This position is contingent upon successful contract award. *
RESPONSIBILITIES / DUTIES
MINIMUM REQUIREMENTS
Associate Level - Minimum of 1 year of experience
Intermediate Level - Minimum of 2-3 years of experience
Senior Level - Minimum of 4+ years of experience
PREFERRED SKILLS / KNOWLEDGE
PHYSICAL DEMANDS
COMPENSATION
Salary and benefits will be commensurate with experience, expertise, education, and potential. We offer our employees competitive compensation and a comprehensive benefits package. AITC provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws and offers equal opportunity for VEVRAA Protected Veterans. AITC, will not discriminate against employees and job applicants who inquire about, discuss, or disclose compensation information.
|