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Product Analyst
 Ascensus | |
retirement plan
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 United States, Cheyenne | |
 June 08, 2023 | |
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At Ascensus, technology is more than just a solution. It powers the business that helps millions of people save for what matters-retirement, education, and healthcare. Our technology experts tackle exciting challenges in collaborative teams, but work in an environment where individual and career development is always valued. Technology associates leverage their talents and passion, building new and innovative platforms, creating programs founded in automation in agile frameworks, and driving existing and new markets-all of which supports the rapid growth of a dynamic industry leader.
Section 2: Job Functions, Essential Duties and ResponsibilitiesResponsible for the design and delivery of overall collaboration solution strategy Partner with technical staff to ensure healthy management of application services including deployment, migration, management, and support Oversight of design and ongoing management of campaigns and communication materials used in driving option of assigned key applications. Maintain relationships with the business and the client to understand the current and changing needs. Socialization of new applications, new features, and new functionality to lines of business. Ability to work under pressure while maintaining positive morale and provide clarity about competing priorities. Utilize superior analytical abilities to successfully resolve conflicts, prioritize deliverables and build consensus across organizational boundaries. Primary point person internally and externally for the team for updates and feedback. Identify and maintain the KPIs needed to support the team and assigned product(s). Establish annual goals, objectives, and outcomes for product(s); Track and monitor key performance indicators. Supervision No direct reports but provides critical leadership to drive across teams. Section 3: Experience, Skills, Knowledge Requirements 3-5 years of product portfolio analysis or IT program management experience with a proven track record of on time/on budget delivery including definition of success and delivery measures. 3-5 years of experience developing strategies, campaigns, and success measures for delivering organizational change. 3-5 years of Microsoft 365 management experience including some combination of service management of SharePoint, Exchange, Teams. Excellent written and verbal communication skills including executive presentations Technical proficiency in service solution design. Advanced with Microsoft Office applications Ability to work in a fast-paced environment; high quality of work that adheres to all standards, regulatory and audit requirements. Strong consultative and well-articulated communication and writing skills with the ability to interact and influence at all levels of the organization. Demonstrated experience with facilitation, situational awareness, conflict resolution, change management, continual improvement, empowerment, and increasing transparency. Naturally curious, detail oriented, with strong analytic, and research skills. For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 Mbps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying.We are proud to be an Equal Opportunity Employer For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. At Ascensus, we aspire to make a difference for others. We are a technology-enabled services company that helps people save for retirement, education, and healthcare through our network of institutional, financial advisor, and state partners. Our culture is guided by sound principles, is committed to high standards, operates with transparency, and welcomes diversity-housed within our Core Values: People Matter. Quality First. Integrity Always. As a leading independent recordkeeping services partner, retirement plan third-party administrator, and government savings facilitator, we aim to hire associates who find pride in going to work every day knowing that they help more than 12 million people save for what matters. Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status"). | |