Technical Writer

Your Journey at Crowe Starts Here:

At Crowe, you have the opportunity to deliver innovative solutions to today's complex business issues. Crowe's accounting, consulting, and technology personnel are widely recognized for their in-depth expertise and understanding of sophisticated process frameworks and enabling technologies, along with their commitment to delivering measurable results that help clients build business value. Our focus on emerging technology solutions along with our commitment to internal career growth and exceptional client value has resulted in a firm that is routinely recognized as a "Best Place to Work." We are 75 years strong and still growing. Come grow with us!

Job Description:

A Technical Writer will partner with scrum teams, product management, architects, and product trainers to craft and refine technical documentation. The role will be to create documentation to support users in the operation of Crowe Healthcare's Azure product suite. To do this you will build strong working relationships with the cross-functional product development areas of the company. You must have a hands-on approach to technology and to the products being documented.

The ideal candidate has excellent writing skills, a strong technical background, and the ability to simplify complex concepts for a diverse audience.

Key Responsibilities:

• Collaborate with the engineering team to establish a comprehensive technical documentation strategy, encompassing process improvement, tooling selection, and prioritization efforts, to meet the needs of the organization and its stakeholders.
• Design and write technical documentation illustrations as needed to facilitate understanding of technical material and upon customer request
• Translate technical information into clear, concise, and effective documentation for both technical and non-technical audiences
• Establish a technical documentation competency with the engineering group
• An understanding of the documentation development life cycle (DDC)
• Document new functionality and prepare release notes in line with individual product release cycle
• The ability to write clearly, accurately, and with attention to detail

Qualifications:

• Bachelor's degree in English, Computer Science, Software Engineering, Engineering, or equivalent.
• 2+ years of experience in a technical writing role
• 2+ years experience working in and Agile Scrum environment writing technical documentation for the software product, application, and product releases a plus
• Experience in understanding and communicating all technical aspects of a software product to both highly technical and non-technical users
• Experience in developing technical documentation and education materials to support user experience (user guides, integration guides, installation/configuration instructions, developer guides)
• Experience creating API documentation, Release Notes, and Plugin documentation a plus
• Familiarity with code structure a plus

About the Team:

Product Engineering professionals at Crowe lead the software development efforts for the firm and build technology solutions in a consistent and reliable way. Product Engineering owns the software development competency for the firm, which is tied to standardized processes, practices, policies and controls for client-facing products and projects. Team members share expertise across various industries, targeting manufacturing and distribution, government, healthcare, financial services, and private equity groups based on demand from other Business Units. You will learn and build on a wide range of technologies in an environment where innovation and new ideas are highly encouraged. Hop on board to join one of the fastest growing technology consulting practices in the industry.

Our Benefits:

At Crowe, we know that great peopleare what makes a great firm. We value our people and offer employees a comprehensive benefits package. Learn more about what working at Crowe can mean for you!

How You Can Grow:

We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:

Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.