JOB SUMMARY
This position leads the planning, organization and management of the hospital's laboratory services including operations and staff. He/she develops and implements appropriate laboratory polices and practices in compliance with hospital policy and with state, federal and other regulatory agencies. This position establishes and maintains interdepartmental communication with key hospital customers and will serve as a liaison between OhioHealth Lab leadership and hospital leadership. This position will be responsible for all 4 areas of the balanced scorecard including customer service, quality, physician and associate satisfaction, and financial performance for the campus and for the rolled up Metrics for OhioHealth Laboratory Services.
MINIMUM QUALIFICATIONS
Bachelor's degree in Medical Technology or science related field with completion of Medical Technology Certification. 3-5 years of management experience in a hospital or laboratory setting.
SPECIALIZED KNOWLEDGE: Strong leadership skills with ability to manage multiple complex and diverse projects simultaneously; commitment to clinical excellence; Strong human relation skills; excellent verbal and written communication skills; strong knowledge of Laboratory operations; computer skills including Excel and Powerpoint; Management skills including budgeting, scheduling, performance review, staff development and inventory management
KIND & LENGTH OF EXPERIENCE: Five years technical experience plus three to five years in a management position managing clinical quality and customer service.
SPECIALIZED KNOWLEDGE
Knowledge of multiple departments within the lab including Anatomic and Clinical Pathology; Process management skills including Lean and 6 Sigma; advanced management/financial skills including preparation of business cases, strategic planning and goal deployment
KIND & LENGTH OF EXPERIENCE: 5 years of management experience in a diverse laboratory setting; experience with Outreach or Reference Lab business models
DESIRED ATTRIBUTES
BEHAVIORAL COMPETENCIES
Leadership Competencies
INFORMATION SECURITY
Maintains confidentiality of log-on password(s) and security of other authentication devices (e.g., key fobs, proximity devices, etc.).
Ensures privacy and security of information entrusted to their care.
Uses company business assets and information resources for management-approved purposes only.
Adheres to all information privacy and security policies, procedures, standards, and guidelines.
Promptly reports information security incidents to the OhioHealth Information Security Officer.
RESPONSIBILITIES AND DUTIES
30%
Responsible for daily operations of Laboratory Services through effective and efficient utilization of staff and equipment. Plans, organizes and manages all aspects of laboratory testing performed on the campus limited responsibility at RMH to those sections without section manage r ; works closely with campus CLIA director to assure appropriate technical expertise and support is available for the campus;
15%
Collaborates with nursing, ancillary and medical staff to ensure ongoing delivery of quality patient care; Represents and integrates laboratory services into hospitals total health care system by actively attending management team meetings and participating on hospital committees; works closely with nursing and physicians to assure that all clinical needs are met;
15%
Technical responsibilities include establishing, modifying and implementing procedures and policies in collaboration with all campuses to assure maximum standardization of practices across the system; Ensures compliance with regulatory agencies including FDA, CAP, CLIA, TJC, OSHA, CMS;
10%
Secures and retains staff of qualified personnel through recruitment, selection, training and motivating. Addresses personnel issue to maintain a productive and pleasant work environment; actively involved in staff development and identifying associates to mentor for succession planning
10%
Serves as campus specific representative within the OhioHealth Laboratory Services management team relative to strategic planning, regulatory compliance, accreditation, instrument selection, APEx initiatives, etc. ; contributes to development and achievement of annual goals and objectives for OhioHealth Laboratory Services5% Provides knowledge and expertise in the development and management of operating and capital budgets; Recommends and justifies budgetary needs; Prepares and submits appropriate variance reports as required; Assumes accountability for the site business unit.
5%
Measures and monitors campus specific metrics including all four quadrants of the balanced scorecard; proactively address gaps, produce and implement action plans; provide campus specific metrics for rolled up lab scorecard/dashboard;
10%
Other duties as assigned; will vary based on site; some sites may require working in staffing capacity to assure necessary levels of laboratory services are maintained at all times;
AGE SPECIFIC COMPETENCIES
Knowledge and application of growth and development principles.
Utilization of effective communication strategies.
Implementation of specific technical factors.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to walk; sit; and use hands to finger, handle, or feel. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. Specific Vision abilities required by this job include close Vision, distance Vision, and color Vision.
OSHA BLOOD BORN PATHOGENS EXPOSURE
OSHA BLOOD BORNE PATHOGEN EMPLOYEE EXPOSURE CATEGORIES (One category must be checked):
CATEGORY I: ______
Employees whose job functions involve routine or potential exposure to blood, body fluids or tissues. (Direct patient care jobs)
CATEGORY II: __X____
Employees whose job functions involve no routine exposure to blood, body fluids or tissues, but employment may require performing unplanned Category I tasks. (Indirect patient care jobs, i.e. unit clerk, pastoral care, etc.)
CATEGORY III: ______
Employees whose job functions involve no exposure to blood, body fluids or tissues, and Category I and II tasks are not a condition of employment.
WORK ENVIRONMENT
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, and toxic or caustic chemicals. The noise level in the work environment is usually moderate.
Ohio Health
June 08, 2023 