We use cookies. Find out more about it here. By continuing to browse this site you are agreeing to our use of cookies.

Job posting has expired

Back to search results

Field Service Engineer - NMR Instrumentation

United States, California, Los Angeles
December 03, 2023

JEOL is looking to train a motivated customer focused individual to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention, and increases profitability.

Essential Duties

* Travel to customer sites to install NMR (nuclear magnetic resonance) instruments at customer's facility, provide preventative maintenance, troubleshooting, and repair of instruments

* Review reports and documentation from customers and inspect malfunctioning instrument to determine nature and scope of problem

* Establish and maintain effective relationships with internal and external customers

* Manage customer expectations and refer complex issues to appropriate individuals


* General problem-solving skills and go-getting attitude is a must.

* Excellent customer service skills

* AS/BS degree in Engineering, Physics, or Chemistry preferred.

* Hands-on technical experience with NMR, analytical instrumentation, RF electronics preferred

* Basic knowledge of principles of RF electronics

* Basic mechanical aptitude

* Requires a valid driver's license, passport, and 40-50% overnight travel