Service Center Operations Manager

Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We're a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.

Named by Newsweek as One of America's Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today's leading international suppliers of plumbing and water delivery solutions.

Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you'll visit our website and learn more about Zurn Elkay at zurnelkay.com.

If you're ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!

The Regional Distribution Center Operations Manager is responsible for the efficient and effective functioning of the distribution center's operations in a union environment. This includes managing inbound and outbound logistics, assembly processes, e-commerce operations, inventory management, quality control, third-party relationships, internal inventory transfers, and continuous improvement initiatives. The role demands exceptional attention to detail in policy adherence, processes, safety protocols, leading people, fostering associate engagement, and cultivating a positive organizational culture.

This person will be a key leader within the regional fulfillment & operations team and will report up to the Director, Fulfillment & Operations. This position will be responsible for managing and leading a team to execute the responsibilities as noted above.

This position will reside in Fontana, CA which is the location of our service center.

Total Base Pay Range: 87,957.51 - 131,936.26 DOE (Annual)

• Lead and motivate a team of unionized employees to achieve performance targets.

• Monitor and analyze key performance indicators to track progress and identify areas for improvement.

• Ensure compliance with union contracts and labor laws, including managing grievances and negotiations.

• Collaborate with other departments, such as HR and Finance, to achieve company goals.

• Oversee the receipt, inspection, and storage of incoming goods.

• Coordinate outbound shipments, ensuring timely and accurate order fulfillment.

• Optimize transportation and distribution processes to enhance efficiency.

• Implement inventory control procedures to minimize discrepancies.

• Conduct regular audits to maintain accurate inventory levels.

• Implement inventory control procedures to minimize discrepancies.

• Supervise and improve assembly operations within the distribution center.

• Implement strategies to enhance productivity and quality in assembly tasks.

• Manage e-commerce fulfillment processes, including order processing and shipping.

• Collaborate with the e-commerce team to ensure seamless online order fulfillment.

• Facilitate internal inventory transfers between different locations or departments.

• Ensure accurate documentation and tracking of internal movements.

• Ensure strict adherence to company policies and procedures.

• Uphold safety and compliance standards.

• Lead and inspire a team of distribution center staff, fostering a positive and collaborative work environment.

• Provide coaching, feedback, and training to team members to enhance performance and skill development.

• Manage staffing levels, scheduling, and resource allocation to meet operational demands.

• Ensure strict adherence to safety protocols and regulations within the distribution center.

• Conduct regular safety training sessions and promote a culture of safety among team members.

• Investigate and address any safety concerns or incidents promptly.

• Cultivate a positive organizational culture.

• Encourage teamwork, innovation, and a commitment to excellence.

• Identify opportunities for process improvement and cost reduction.

• Implement and oversee continuous improvement initiatives within the distribution center.

• Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field.

• Minimum of 5 years of experience in operations management in a unionized environment.

• Proven experience in distribution center management, with a focus on inbound and outbound logistics.

• Strong leadership and team management skills.

• Knowledge of inventory management systems and warehouse automation technologies.

• Excellent communication and organizational abilities.

• Analytical mindset with a focus on continuous improvement.

• Competitive Salary

• Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance

• Matching 401(k) Contribution

• Health Savings Account

• Educational Reimbursement

• Matching Gift Program

Equal Opportunity Employer - Minority/Female/Disability/Veteran

• Competitive Salary
• Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
• Matching 401(k) Contribution
• Health Savings Account
• Up to 3 Weeks Vacation
• 12 Paid Holidays
• Annual Bonus Eligibility
• Educational Reimbursement
• Matching Gift Program

Equal Opportunity Employer - Minority/Female/Disability/Veteran