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Outreach Service Provider, Part Time
| Metropolitan Ministries
United States, Florida, Holiday
|November 17, 2023
What we offer:
* Salary: $16.00-$17.00
* PTO is offered for part-time employees.
The Outreach Office Service Provider will ensure that clients are assessed according to the Outreach Policies and Procedures with an additional focus on screening clients in need of Financial Special Assistance, Prevention Diversions and Case Management in a timely and efficient manner. Additionally, this position is also responsible for providing resources for clients while properly utilizing Clarity real time data entry.
Education and Experience:
A minimum of a High School diploma or equivalent and experience working with individuals who are homeless or have mental health/substance abuse issues preferred. Must be willing to continue education on homeless population and continue enhancing professional skills by taking initiative attending appropriate job-related seminars, conferences and workshops i.e., Clarity Training, Prosperity Tax Training, and ASO Training.
Requires heart for ministry and comfort working with poor and homeless families and individuals. Requires understanding of poverty, a high degree of maturity, strong inter-personal skills and the ability to work with low socio-economic and diverse populations facing crisis situations in a professional and diplomatic manner. Knowledge of community resources available to homeless population. Ability to deescalate clients on the edge of verbal or physical violence. Ability to work as part of a team within a multi-disciplinary framework. Ability to manage other employees and volunteers. Demonstrates computer literacy with knowledge of Microsoft Office and client databases. Requires customer service and oral and written communication skills. Bi-lingual a plus, but not required.
Must have adequate hearing and speaking ability. Must be capable of working outdoors in sunlight and higher temperatures on occasion. Must have the physical, emotional, and spiritual stamina to handle job-related issues and stress. Must be able to lift 20 lbs. or more.
Must demonstrate legal authorization to work in the United States. Must pass required background pre-employment screening. Must be able to communicate effectively in English.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving individuals throughout our local communities. People of color, women, LGBTQIA+, Veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.
Metropolitan Ministries is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 813-209-1083 or via email at