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Quality Supervisor

Westfall Technik
parental leave, paid holidays, long term disability, 401(k)
United States, Kentucky, Elizabethtown
1300 West Park Road (Show on map)
October 28, 2023

Quality Supervisor

Here at Westfall Technik, we pride ourselves on being the fastest growing Plastic Injection Manufacturing Company in the USA and soon Globally. While many companies outsource their work, we believe in keeping our jobs in the US. We currently support over 1,500 employees across 15 facilities in the US, and we are still growing.

At our Elizabethtown, KY site, we invest in our people. Our overall success is largely contributed to our employees' skills and talents, that have been impactful and essential to the growth of our business. Here, you'll get the opportunity to test your knowledge and skills and become a critical player within Westfall. We want you to view your time at Westfall as an investment to your future.

We are currently seeking a Quality Supervisor with the below qualifications:

Professional Attributes

  • Manage time off requests and unexpected no-show situations
  • Document and communicate situations when disciplinary action is necessary (tardiness, time theft, safety violations etc.)
  • Set performance goals for individual employees and teams each shift
  • Ensure goals are met through collection of daily production/quality planning and production/quality results
  • Participate in weekly management meetings to discuss goals, progress, and any issues in need of resolution
  • Maintain a work environment that encourages compliance with safety laws and adhere to the Company's quality policy and objectives
  • Quality of all product run/shipped (zero defects to customers)
  • Overall Customer Satisfaction: Quality, Delivery, Responsiveness
  • 100% On-time delivery of all inspections as required
  • Meet scheduled hours and dates of all tasks, with the goal of completing tasks ahead of schedule
  • Utilize machinery & prioritize equipment usage to obtain the quickest lead times
  • Assist in the development and execution of validation structure and procedure
  • Maintain an attitude of Continuous Improvement. Make suggestions for improvements
  • Maintain a department that is neat, organized, and clean at all times
  • Goal is a self-sustaining department to meet all requirements of your internal customer at Westfall Technik
  • Adjust schedule as needed within the department to maximize output and reduce lead times
  • Be the Lead person in the department. First point of contact for ALL department questions
  • Coordinate all production / sample run start up inspections
  • Inspect and Audit product quality as required (Quality Control) Samplings and Production
  • MRB Review and trend analysis of nonconforming products
  • Assist with Quality Procedure Development as required
  • All Quality of work to the satisfaction of the internal customer (Quality department) & Westfall Engineering guidelines
  • Feedback on specific ways to improve lead times (information, equipment, software, training etc.)
  • Provide feedback to Quality Manager on team members development and training needs
  • Assist CMM Metrologist and Quality Specialists where needed
  • Manage calibration schedule and verification of completion
  • Drive Quality department changes, updates and improvement implementations as developed by the team and approved by the Quality Manager

Desired Skills and Experience

Education and Experience:

  • High School Diploma required
  • Minimum 5 year's working in Manufacturing
  • Minimum 5 year's working in Quality
  • Minimum 2 year's in a leadership position
  • Advanced degree a plus
  • Strong knowledge of Microsoft Office (Outlook, Excel, Word, PowerPoint)
  • Strong mechanical aptitude and organizational abilities
  • Ability to promote a Team atmosphere and demonstrate ability to lead a team to complete tasks on time and more
  • Ability and knowledge to operate all inspection equipment in the department

Personal Skills:

  • Positive attitude - Maintains positive outlook while working through obstacles
  • High degree of professionalism
  • Effective communicator with all levels of organizations and types of customers
  • Leadership - Action oriented with ability to act independently, analyze a situation, recommend ideas and build consensus for solutions
  • Strong customer service orientation
  • Self-starter, high level of initiative
  • Goal oriented Team player


  • Excellent time management skills
  • Detail oriented
  • Ability to multi-task
  • Excellent communication skills - written, verbal, active listening
  • Strong problem solving and analytical skills
  • Strong organization and planning skills
  • Collaborates with different groups to accomplish goals
  • Ability to delegate tasks appropriately
  • Computer skills

Will be required to perform other duties as requested, directed or assigned.

What You'll Love About Us:

  • 11 Paid Holidays, Sick Pay, Vacation Pay
  • 401K, Plus Employer Match
  • Medical, Dental, Vision, Company Sponsored Life and AD&D, Short and Long Term Disability, Paid Parental Leave, and More...
  • We are committed to creating a diverse work environment and proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, region, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other basis protected by law.