Student Account Technician

DEFINITION:

Under the direction of the Director, Auxiliary Accounting Supervisor, perform a variety of general and technical accounting duties in the review, evaluation and adjustment of assigned college accounts; provide technical accounting support for various accounts and functions such as accounts receivable, fee collection, cashiering, general ledger, and financial aid; audit accounts for errors and make appropriate adjustments; values and promotes the mission and vision of the college.

CLASS CHARACTERISTICS:

Under general supervision, the Student Account Technician provides general accounting support for various accounts and functions such as accounts receivable, cashiering, fee collection and more advanced accounting work requiring considerable accuracy and timeliness using well-established procedures for complex accounts. Incumbents work under general direction and have on-going responsibility for assigned accounts.

1. Collects, receipts, and posts to student account finance system for registration related payments, pass-through scholarships, retiree, part-time faculty, and board of trustee insurance premium payments, and various department fee and sales collections.
2. Responsible for daily reconciliation of funds collected to system generated cashiering report in student account finance system; verifies starting cash funds at start and end of each work day.
3. Places non-resident students on payment plan; works closely with the Financial Aid department staff to identify award status, amount, and disbursement dates for payment plan calculation; communicates with non-resident students regarding payment plan process and requirements; sends non-resident students payment reminders for late or delinquent accounts.
4. Reviews and posts childcare contracts into student account finance system; communicates with Children's Center to resolve issues.
5. Responsible for receiving, reviewing for accuracy, and processing vouchers for third party contracts; places exemptions and applies waivers as noted and places students on or removes students from contracts in student account finance system; scans and files vouchers to shared network drive and forwards original voucher to appropriate department for billing.
6. Serves as an informational resource to other departments concerning assigned accounting functions communicates with students, staff, and outside agencies to exchange information and resolve issues or concerns; answers telephone calls and monitors and responds to cashiering emails and faxes.
7. Serves as informational resource to students for refund management system questions, issues and access needs; uploads students' required documentation to refund management system; downloads and reviews import card summary reports and sends to Admissions & Records as needed.
8. Records, receipts, and disburses staff parking permits; receipts payments for in-person cash payments of parking permit fees; receives, counts, reconciles, and prepares deposit for daily parking permit machine collections.
9. Responsible for payment process of demand student transcript requests by confirming transcript order, placing charge on student account, and processing payment.
10. Receives and processes charge and hold placement and removal requests from various departments; monitors holds to ensure accuracy and appropriateness; places account attributes when necessary.
11. Accepts, reviews, and reconciles on-campus and remote location district cashiering funds and reports, prepares funds for deposit to bank, logs deposit into daily transport log; assists on-campus and remote location cashiering staff with student account related questions and issues.
12. Processes cash receipts in finance system to record and post to district cash and credit card accounts in the general ledger for campus-wide daily student account transactions.
13. Verifies identity and disburses staff and student payroll checks and student emergency fund cards and vouchers.

14. Responsible for scanning, saving to shared network drive, and filing of daily cashiering work.

15. Performs other related functions as assigned.

Knowledge of:

• Methods, procedures and terminology used in general and technical accounting work;
• Financial and statistical record-keeping techniques;
• Preparation, review and control of assigned accounts;
• General accounting and business functions of an educational organization;
• Policies and objectives of assigned programs and activities;
• Data control procedures and data entry operations;
• Modern office practices, procedures and equipment.

Demonstrated ability to:

• Maintain accurate financial and statistical records;
• Review, process, evaluate and verify a variety of financial information;
• Identify, investigate and resolve financial errors and discrepancies;
• Issue and distribute payments as assigned;
• Assemble, organize and prepare data for records and reports;
• Reconcile, balance and audit assigned accounts;
• Compare numbers and detect errors efficiently;
• Learn, interpret, apply and explain laws, codes, rules, regulations, policies and procedures;
• Communicate effectively both orally and in writing;
• Perform arithmetic calculations quickly and accurately.

Education and Experience:

A year of college coursework in accounting, business administration, or closely related field and a minimum of two years of increasingly responsible financial record keeping experience. An associate degree in accounting or business administration is preferred.

The desired start date is November 2023. This is a full-time, 37 hours per week, 12-month classified position.

Hours for this position are:
Monday and Tuesday - 10:00 a.m. - 6:30 p.m.; Wednesday - Thursday - 8:30 a.m.-5:00 p.m.; Friday - 8:30 a.m. - 4:30 p.m.

To be considered for this position, the candidate must submit the following application materials
through our website

Allan Hancock College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Hancock College will not sponsor any visa applications.