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Information Security Analyst

California State University - Fresno
paid holidays
United States, California, Fresno
January 24, 2024

Information Security Analyst

Job No: 532922
Work Type: Staff
Location: Fresno
Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Information Systems & Technology

Information Security Analyst
(Operating Systems Analyst - Foundation)

Compensation and Benefits

Anticipated Hiring Salary Range: $4,300 - $4,600 per month

Full CSU Classification Salary Range: $3,713 - $7,149 per month
  • This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found .

Job Summary

Under the direction of the Information Security Officer, the incumbent works to perform ongoing Cloud, network, server, and desktop computer security monitoring and vulnerability assessments to detect, prevent, minimize and control identified system security risks and vulnerabilities. Supports implementation, configuration, and maintenance, physical and virtual tools to mitigate risk to the university and its computing endpoints. Other duties include Information Security Team responsibilities such as developing firewall rules, analyzing metrics, examining issues and reporting results.

The position is required to monitor the trouble ticket system for questions/problems needing immediate response during business hours. A strong commitment to customer service, quality workmanship, and continuous technical improvement are essential to the position.

Key Qualifications
  • Knowledge of information security practices and concepts, including intrusion vulnerability scanning.
  • Basic understanding of networks, desktop computing, and common software applications.
  • Direct experience providing technical support to customers.
  • Demonstrated experience with vulnerability management tools.
  • Experience supporting users on academic technology, software, and equipment.
  • Good written, verbal, and listening communication skills, including the ability to effectively communicate concepts to others as well as critical thinking and analytical skills are needed to work effectively with a wide variety of staff, outside consultants, and vendors.
  • Excellent documentation, analytical and process-oriented skills.
  • Ability to:
    • Work with a high level of accountability and follow-through with emphasis on delivering timely results.
    • Investigate information security events discreetly.
    • Maintain data security and integrity by developing system access standards and procedures.
    • Identify and implement critical maintenance fixes and to isolate and correct malfunctions, including interface problems.
  • Interpersonal and communication skills, including ability to work effectively with people of diverse backgrounds and ability to collaborate across organizational lines.
  • Effectively organize and manage multiple tasks in a fast-paced team-oriented environment.

To view the full list of qualifications and job responsibilities, please click the Position Description button above.

Education and Experience
  • Undergraduate degree from an accredited college or university in Information Systems, Computer Science, Information Security, Cybersecurity, or a closely related field; additional relevant experience can be substituted for academic work.
  • Two years of experience as an Information Security Analyst, IT Customer Service Analyst, or Technology Consultant Analyst supporting technical information systems.
    • Preferred Skills:
      • Training in information security and security certifications, such as CompTIA Security+, CompTIA Network+, or AWS Certified Cloud Practitioner are strongly desired.
      • Experience with next-generation firewalls, such as those from Palo Alto Networks.
      • Experience with log aggregation tools, such as Splunk or LogRhythm.
      • Experience with vulnerability management tools such as Qualys or Tenable.
      • Experience with Pen testing tools such as Kali Linux or Metasploit.
      • Experience with Cloud environments such as AWS or Azure.
      • Experience in a higher education environment or a large complex organization.
      • Excellent emotional intelligence and self-awareness.

Department Summary

Technology Services will be a leader in providing effective technology and quality services and support that are integrated into the daily activities of the university community, advance teaching and learning, enhance productivity and safeguard information.

Deadline & Application Instructions

Applications received by October 25, 2023 will be given full consideration by the search committee.
  • Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee.

Please click "Apply Now" to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resume/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.

Fresno State

California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.

Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.

Equal Employment Opportunity Information

California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer.

COVID19 Vaccination Policy

Per the , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to .

Supplemental Information

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter.

Fresno State is a tobacco-free, smoke-free and vapor-free campus.

Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)

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