Account Supervisor

About Ogilvy

Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry.

About the Role

The Account Supervisor will collaborate with members of the account team and Content Studio. You will be the operational day-to-day point of contact for the client and the Content Studio, ensuring a fluid and efficient project management workflow. You have a strong work ethic and sharp business acumen and can proactively lead all elements of the 'making' including scope, project management, risk management, project hand off and more. You are a team leader and champion of the work.

*This is a hybrid role based in the Washington, DC (DMV) area with in-office expectation of 3 days per week.*

What You'll Do

• Serve as the key day-to-day point of contact for clients (content briefings, assets, etc.)
• Supervise the Content Studio and lead the development of project scopes, timelines, budgets, etc.
• Be the organizational center of projects - manage, problem solve and drive execution even when the path is ambiguous and multiple stakeholders are involved
• Manage and document rounds of rework for reconciliation of assets
• Partner with the Creative Lead to manage resources for timely delivery of projects
• Run point and coordinate internal and external team communication
• Attend scrum meetings with client's Content Manager
• Ensure all assets are in line with brand guidelines - serve as the "brand gatekeeper"
• Manage weekly worklists and anticipations of several workstreams
• Orchestrate important information for day-to-day delivery of assets
• Ensure projects adhere to timeline - identify and communicate changes in timeline, including any implications
• Manage general financial process in collaboration with finance partner
• Utilize proper tools for master assets: Content Hub and CreativeX, as well as internal tools
• Properly implement Adobe and Getty Images to maximize efficiencies

What You'll Need

• 5-8 years of industry experience including account management and project management
• Strong experience leading teams and working in a fast-paced environment - consistently delivering content at scale and with creative excellence
• Excellent written and verbal communication abilities and interpersonal skills
• Experience writing proposals and SOWs to define the project scope, budget, and timeline
• Demonstrated agility and problem solving skills
• Demonstrated ability to manage time effectively and juggle multiple priorities resulting in high quality outcomes
• Advanced competency in core professional skills, especially attention to detail, responsiveness, follow-through, flexibility, initiative, and tact
• Willingness to take on complex challenges and work in a fast-paced environment
• Natural and effective collaborator, positive attitude, and sound work ethic
• Creative thinker who can bring new ideas and keep client brand relevant
• Category experience of food & beverage preferred

How We'll Support You

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We'll empower you with the tools you'll need to succeed. We'll give you the autonomy to seek out new paths and better ways of doing things. We'll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we'll provide opportunities for you to do work of which you'll be proud, with people you'll be proud to call your teammates.