Compliance Specialist-Mayfair Mansions

Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $54 billion and created 873,000 homes across all 50 states - all to make home and community places of pride, power and belonging.

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Working at Enterprise

At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey.

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Job Description Summary:

Duties and Responsibilities

• Consistently and genuinely demonstrate the HEROES principles of being Helpful, Engaged, Responsive, Outstanding, Excellent, and Successful in all activities and interactions.
• Monitor resident files for compliance with various program requirements; take appropriate action to secure compliance of the file or removal of tenants not meeting eligibility requirements.
• Work closely with applicants and residents to secure necessary documentation and verifications required for program compliance.
• Secure third-party verification of resident qualifications for program eligibility.
• Coordinate the recertification process of current residents to ensure and document continued eligibility.
• Maintain neat, accurate, complete, and organized compliance files for current and former residents, consistent with applicable program and retention requirements.
• Qualify prospective residents and assist current residents with lease renewals and rent collection.
• Maintain accurate and timely leasing reports as required, along with daily Yardi input.
• Respond to resident inquiries and service needs, referring to other staff members or management as appropriate to ensure timely resolution.
• Maintain strict adherence to the federal Fair Housing Act, which prohibits "any preference, limitation, or discrimination because of race, color, religion, sex, handicap, familial status, or national origin, or intention to make such preference, limitation or discrimination" and other applicable regulations.
• Keep the Property Manager informed of any information that could affect property operations.
• Maintain a thorough knowledge of the competition and provide Property Manager with up-to-date market information.
• Ability to access all areas of the community.
• Other duties as assigned.

Supervisory Responsibilities:

• This position has no supervisory responsibilities.

Experience, Education, Training and Qualifications

• NCHM COS (Certified Occupancy Specialist) Certification or equivalent certification from a nationally-recognized compliance training program and experience, or ability and commitment to obtain COS certification at the next available course offering.
• TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally-recognized compliance training program and experience, or ability and commitment to obtain TCS certification at the next available course offering.
• Strong organizational and follow-up skills.
• Strong attention to detail.
• Ability to handle a high volume of work in a deadline-oriented environment.
• Proficiency in MS Office products and property management software.
• High School Diploma or G.E.D.
• Reliable transportation.

Work Location and Work Time

The Compliance Specialist will be assigned to an Enterprise apartment development community or in some situations, more than one site. The Compliance Specialist will work from the assigned location Monday through Friday with open office business hours/days as established by the Property Manager and Regional Manager. Every effort will be made to have a work week consisting of 40 hours of time but given the nature of the property management business and its requirements, additional work time will likely be required, and overtime compensation will be paid.

Physical Demands and Work Environment

The physical demands and work environment characteristics described here represent those that must be met by an associate to perform the job's essential functions successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions; however, the work tasks described here require strength and stamina.

While performing the job duties, the associate is often required to read, write, use hands to finger, handle, or feel objects or controls, reach with hands and arms, talk, and hear, and lift heavy items. Specific vision abilities required for this position include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. For safety purposes, work shoes/boots (non-tennis shoes) are a requirement. The associate must also have the ability to access all areas of the community without the assistance of an elevator.

While performing the duties of this job, the associate must be available to work for temporary or extended periods at other locations, including property locations within or near transitional neighborhoods. The associate may be required to work extended periods of time at a computer.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

The employee must be able to work in a fast-paced environment with a demonstrated ability to manage and prioritize multiple competing tasks and demands and to seek supervisory assistance as appropriate. The employee is expected to adhere to all company policies, including the code of conduct and conflict of interest, and work to the highest industry professional standards.

Enterprise Residential provides attractive levels of Paid Time Off, which employees are to use, and there are a number of company-paid holidays. Enterprise Residential supports a positive work-life balance.