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Community Manager

The Ogilvy Group
United States, Florida, Miami
February 14, 2024
About Ogilvy

Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry.

About the Role

Ogilvy Miami is seeking a highly driven Community Manager to join our Innovation & Technology team. The Community Manager is responsible for advocating the brand on social networks. They actively go out within the online community to connect with potential customers, boost awareness and advocate the brand.

What You'll Do

  • Setting and implementing social media and communication campaigns
  • Providing engaging calendar / strategy for social media accounts
  • Responding to comments and customer queries in a timely manner
  • Monitor and report on feedback and online reviews
  • Partner with Creative team to create the copy for the social media posts
  • Organize and participate in events to build community and boost brand awareness
  • Coordinate with Marketing, PR and Communications teams to ensure brand consistency
  • Stay up-to-date with digital technology trends

What You'll Need

  • At least 2 years of experience launching community initiatives or with social media management for brands
  • Understand the latest trends on social media platforms, formats and particularities
  • Ability to identify and track relevant community metrics
  • Excellent writing skills
  • Ability to interpret website traffic and online customer engagement metrics
  • Knowledge of online marketing and marketing channels
  • Highly creative and imaginative, and curious about clients' products or services
  • Excellent interpersonal and communication skills
  • Must work under pressure and manage workloads effectively
  • Highly self-motivated and well organized
  • Must be able work within strict budgets
  • Must have an eye for detail

How We'll Support You

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We'll empower you with the tools you'll need to succeed. We'll give you the autonomy to seek out new paths and better ways of doing things. We'll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we'll provide opportunities for you to do work of which you'll be proud, with people you'll be proud to call your teammates.

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.

We believe in building powerful teamswithpurpose. This means hiring and nurturing talent across all races, ethnicities, religions, abilities, sexual orientation, and gender identities - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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