The Manager, Clinical Informatics serves in a system role across the organization by specializing in patient care processes and clinician workflow, leads initiatives to promote effective process design, development and implementation of the electronic health record and other technologies. The Manager, Clinical Informatics collaborates with the nurse informatics team and the provider informatics team to help define informatics processes and standard operating procedures for the Informaticist work.
Bachelor of Science Degree in nursing, clinical or health informatics, or other healthcare related field. Master’s Preferred.
Field of Study: nursing, clinical or health informatics, or other healthcare related field.
Years of experience: Five (5) years of combined management/ leadership and clinical/operational experience in a hospital or major medical center with evidence of clinical information systems use and implementation, experience with implementation of clinical systems in the hospital and/or ambulatory setting, licensed (or eligible for licensure) to practice nursing or other healthcare related field as applicable in the state of Ohio.
Quality and patient safety, systems analysis and design, clinical workflow analysis, knowledge management, change management, process improvement, data literacy, data analytics, methodology creation, program evaluation, project management; use of Microsoft Office applications including Word, PowerPoint, Visio, and Excel. Knowledge and experience in Clinical Informatics and the application of Informatics principles.
Certification in clinical, health, or nursing informatics, Epic accreditation/ certification(s), experience with clinical applications such as Epic, Fuji, and Hyland OnBase, ability to quickly grasp and apply technical skills required for utilization of multiple software applications and ongoing involvement with various project vendors, strong organization and presentation skills, Master’s Degree in master’s degree in nursing, clinical or health informatics, or other related healthcare field, five (5) years of experience in clinical informatics.
Maintains confidentiality of log-on password(s) and security of other authentication devices (e.g., key fobs, proximity devices, etc.).
Ensures privacy and security of information entrusted to their care.
Uses company business assets and information resources for management-approved purposes only.
Adheres to all information privacy and security policies, procedures, standards, and guidelines.
Promptly reports information security incidents to the OhioHealth Information Security Officer.
RESPONSIBILITIES AND DUTIES
Interprets internal/external business challenges and recommends best practices to improve products, processes, or services, leads others to solve complex problems, uses sophisticated analytical thought to exercise judgement and identify innovative solutions, works independently with guidance in the most complex situations, communicates difficult concepts and negotiates with others to adopt a different point of view.
Informatics Administration & Facilitation (Onsite and Virtual) - 20%
- Collaborates with other clinical informatics leaders as a part of the clinical informatics matrixed team
- Develop the methods and appropriate levels of governance in support of optimizing the use of clinical informatics within the organization through development and refinement of tools, workflows, processes, structures, and best practices to enhance patient care
- Leads through influence of clinical leadership, operational leadership, and other key stakeholders to maximize efficient and effective use of clinical and operational informatics as it relates to patient care, patient safety, end user satisfaction, provider and staff productivity and quality outcomes
- Leads clinical informatics activities in support of interdisciplinary practice operations, decision-making, education, quality, and research initiatives
- Understands and is up to date on current and future technical capabilities and clinical practices to help with clinical process redesign and continued improvement
Clinical Business Analysis & Consultation - 50%
- Works with organizational leaders to assess complex problems, determine needs, identify gaps, and deliver a workplan including recommended tactics and priorities to accomplish their goal and promote the effective use of the health information technology
- Provides consultative services to customers and internal and external application and development teams
- Responsible for direct interaction as a liaison with providers, clinical operations, ambulatory operations, and health information technology including but not limited to helping design and implement processes to articulate the definition of requirements that meet customer needs, regulatory compliance, patient safety, and privacy
- Recommends short and long- term solutions, follows through to ensure final resolution of problems, and communicates back to the individual reporting the problem
- Develops business cases, including key decision documents that will be used to frame decision dialogue and support consensus building among providers, clinical staff, and front-line staff
Leading to Solve Complex Problems - 30%
- Lead clinical and operational informatics projects that range from medium to large in scope, risk, and impact
- Lead strategic projects involved in evaluating and researching new and existing products, procedures and/or workflows needs associated with health information technology
- Identifies possible solutions both electronic and non-electronic to system problems
- Facilitate the creation of a comprehensive change management plan for complex organizational changes
Other Duties as assigned
AGE SPECIFIC COMPETENCIES
Knowledge and application of growth and development principles.
Utilization of effective communication strategies.
Implementation of specific technical factors
PHYSICAL DEMANDS AND WORK ENVIRONMENT
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
The noise level in the work environment is usually quiet.
OSHA BLOOD BORNE PATHOGEN EMPLOYEE EXPOSURE CATEGORIES (One category must be checked):
CATEGORY I: ______
Employees whose job functions involve routine or potential exposure to blood, body fluids or tissues. (Direct patient care jobs)
CATEGORY II: ______
Employees whose job functions involve no routine exposure to blood, body fluids or tissues, but employment may require performing unplanned Category I tasks. (Indirect patient care jobs, i.e., unit clerk, pastoral care, etc.)
CATEGORY III: ___X___
Employees whose job functions involve no exposure to blood, body fluids or tissues, and Category I and II tasks are not a condition of employment.