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Parent Liaison (PAT NAVGTR NON-CLIN)

University of California - San Francisco Campus and Health
United States, California, San Francisco
Dec 06, 2023

Parent Liaison (PAT NAVGTR NON-CLIN)

Child Life Services

Part Time


Job Summary

As a parent of a previously hospitalized infant/child, this position is specially trained to provide peer support to parents and adult family members of current UCSF Benioff Children's Hospital patients in the center for families and at the bedside. Parent liaisons are effective managers of their own child's health care and are trained to provide support, modeling, suggestions and validation to parents who are building their own partnerships with their child's health care team.

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up):

Please note: The compensation ranges listed online for roles not covered by a bargaining unit agreement are very wide, however a job offer will typically fall in the range of 80% - 120% of the established mid-point. An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit:

Required Qualifications

* Parent or family member of previously hospitalized neonate at UCSF Benioff Children's Hospital
* Parent is not in active care and has the ability to use experience in a productive and solution oriented manner.
* Knowledgeable about service delivery systems, including health, education and social services.
* Strong interpersonal skills, empathetic and has the ability to actively listen and communicate well
* Ability to speak comfortably in front of others
* Ability to interact with many different kinds of people
* Ability to represent the ideas, concerns and experiences of many families, beyond his/her own child and family
* Working knowledge of committees and organizations
* Flexibility and willingness to learn
* Serves as a role model for other families in collaborative relationships within the healthcare system
* Maintains a sense of humor, a sense of vision and is committed to the idea of positive change

Preferred Qualifications

* Bachelor's Degree preferred.
* Spanish Speaking preferred
* Has served on BCH Family Advisory Council for a minimum of 6 months

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.



Job Code and Payroll Title


Job Category

Administrative Support

Bargaining Unit

Teamsters Local 2010 - Clerical and Allied Services Unit (CX)

Employee Class





Mission Bay (SF)



Shift Length

8 Hours

Additional Shift Details

Monday - Friday