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Case Manager Assistant (ACCESS REPR PRN)

University of California- Davis Health
vision insurance, parental leave, paid time off, paid holidays, sick time, long term disability, tuition reimbursement
United States, California, Sacramento
February 16, 2024

Apply By Date

(03/01/2024 at 11:59pm)

Minimum Qualifications

  • Minimum two years (2) experience working in a health care organization.
  • Extensive knowledge of health insurance regulations, policies and procedures, Medi-Cal, Medicare guidelines, private insurance and managed care operations and workers compensation.
  • Knowledge of terminology, abbreviations and acronyms of medical and nursing treatment plans and level of care.
  • Physical and emotional stamina to regularly work within tight time frames and critical deadlines; to deal with upset irate or hostile members of the public.
  • Knowledge and understanding of institutional goals and principles. Must have the ability to learn the dynamics of the organization, both operational and political, and must be resourceful and diplomatic in facilitating the completion of projects.
  • Knowledge of use of computers, including Epic and Allscripts applications, WEB based search engines, and other software programs, including Microsoft Office, i.e. PowerPoint, Excel and Access
  • Typing skills and working knowledge of printers, copies, scanners and fax machines.
  • Understands the need to utilize discretion and maintain confidentiality when discussing patient matters.
  • Must be able to communicate effectively with diverse audiences including physicians, nurses, allied health professionals, administrator and a wide variety of non-technical staff.
  • Ability to read and comprehend English text.
  • Ability to request authorizations electronically for outpatient professional medical services via external websites/web-links.
  • Demonstrated awareness of and sensitivity to dealings with cultural and socioeconomic diversity.
  • Good problem solver with the ability to define, clarify, and set priorities for producing quality results.
  • Knowledge of DME/HH resources in the community and UCDH.

Preferred Qualifications

  • Bachelor's degree in healthcare management, public health, or other healthcare or related field highly preferred.
  • Preferred two years (2) experience in acute or post-acute discharge planning or case management, experience in a large academic healthcare setting.

Department Description

The focus of this position to process insurance authorizations for hospitalizations, retros, denial and appeals. Must be able to speak, see, hear, read and write enough to communicate effectively over the phone, in person and in writing. Applies knowledge, experience and judgment to determine the importance of a situation, set priorities, and use abstract thought to evaluate sitl1ations. Participates in patient and staff education. Demonstrates accountability for own practices as defined by the Policy.

Position Information

  • Salary or Pay Range: $28.88 - $35.89
  • Salary Frequency: Hourly
  • Number of Positions: 1
  • Appointment Type: Career
  • Percentage of Time: 100%
  • Shift Hours: 7:30-4:00pm M-F, no weekends or holidays
  • Location: Cannery Business Park
  • Union Representation: Yes
  • Benefits Eligible: Yes
  • Hybrid/Remote/On-Site: On-site


Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis Health offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting our handy and our

  • High quality and low-cost medical plans to choose from to fit your family's needs
  • UC pays for Dental and Vision insurance premiums for you and your family
  • Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
  • 14 paid Holidays annually
  • Paid Time Off begins at 24 days accrued per year
  • Sick Leave
  • Continuing Education (CE) allowance and Education Reimbursement Program
  • Access to free professional development courses and learning opportunities for personal and professional growth
  • WorkLife and Wellness program and resources
  • On-site Employee Assistance Program including access to free mental health services
  • Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
  • Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
  • Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found
  • UC Davis cares about building a community, which is why we provide resources to enhance as well as (ERGs) to support our staff

Special Requirements

  • This position is a critical position and subject to a background check and drug screen. Employment is contingent upon successful completion of background investigation including criminal history, identity checks and drug screen.
  • As a condition of employment, you will be required to comply with the University of California , as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

Diversity, Equity, Inclusion and Belonging

At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds, and you belong here.

As you consider joining UC Davis, please explore our , our and for research and education, and our latest efforts to . The advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.

Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements? We still encourage you to apply! #YouBelongHere