College Recruiter

UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent “Best Colleges” rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago.

Job Summary

This position recruits prospective students to maintain a targeted and consistent volume of qualified candidates for the online undergraduate and graduate programs, which operate as fully online cost recovery programs for adult learners. Acts as the primary point of contact for prospective online students and pursues generated leads to ensure the fullest response to student interest in UIC Extended Campus (UIC EC) programs and the best return on marketing efforts. Also represents the University's interest during high profile events and to a wide range of constituents (e.g. community leaders and organizations, parents and students) and venues (e.g. college fairs and programs, local, state and national conferences and events).

The position will have options for flexible and hybrid work schedules.

Salary Range: $60,000-$65,000.

Duties and Responsibilities:

Recruitment and Outreach:

• Establish and maintain relationships with students, community colleges, and partner organizations to provide advice and counsel on the recruitment and admissions processes and program admission requirements to meet enrollment targets.
•  Identify and participate in local, statewide events, transfer fairs, community organizations, site visits, "virtual and in-person site visits" etc. to recruit students into program.
•  Assess and interpret student data, event outcomes, recruitment trends, market area trends and report findings to senior leadership.
• Work with marketing team to pursue leads generated through targeted marketing efforts and report back on trends. Meet and record daily, weekly, monthly and annual call and outreach goals.
• Field questions and respond to inquiries from prospective students through various mediums (e.g. individual appointments, telephone, email, text and chat, and social networking). Serve as the primary contact for prospective student questions or concerns.
• Use Customer Relationship Management technology to maintain contact with prospective students and document feedback to inform future marketing.

 Admissions

• Work with college admissions staff to review prospective students’ application materials and credentials and makes admissions recommendations to the Office of Admissions and Records.
• Conduct transcript evaluation and counsel students on questions relative to program content, admissions requirements, costs, financial aid availability and college policies on admissions requirements, procedures, credit/course transferability, acceptance of CLEP tests, etc. Determine if students qualify and identify pre-requisites needed to enter program.
• Represent exceptional admissions cases at college admissions committee meetings advocating for or against admission depending upon the circumstances of the case.
• Provide one on one assistance and advocacy to students who are working professionals and benefit from a service center approach to the admissions process.
• Work with graduate students to obtain reference letters and other sources of application into the program. Process admissions of graduate students upon acceptance of the college/academic unit.
• Perform other related duties and participate in special projects as assigned.

Minimum Qualifications:

• Bachelor degree in marketing, communications, education or related field.
• At least three years of student recruiting or sales experience with a demonstrated track record of meeting performance goals.
• Proven record of working with enrollment management concepts.

Preferred Qualifications:

• Experience working in a results-oriented enrollment management team.
• Experience working with customer relationship management (CRM) systems.
• Excellent verbal and written communication skills and engaging demeanor and highly customer-centric orientation.
• Thorough knowledge of UIC online degree and non-degree programs.
• Ability to understand and accurately represent University policy as relates to UIC Online programs and student enrollment. 

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirements, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation