Who you are:
* Minimum 1-3 years' experience desktop support.
* Must have dealt directly with external customers delivering to SLAs.
* Airline experience and/or ATI know-how, is good to have.
* Great Customer Service
* Degree or equivalent Diploma / Certificate in Computer Science Electronic Engineering or equivalent Telecommunications in-country qualification.
* Recognized industry certifications (Cisco, ITIL, Microsoft, VMware.)
* Minimum of 3 years of experience with the following:
* Microsoft Windows Operating System 10
* Break fix experience with workstations, printers and monitors
* Network basic troubleshooting skills
* Effective written and interpersonal communication
* Be able to walk long distances
* Proven technical, professional, and business knowledge Critical thinking
* Ability to solve technical problems independently and in collaborative teams Effective written and interpersonal communication
WHAT WE OFFER:
SITA's workplace is all about diversity, many different countries and cultures are represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer:
Flex-week: Work from home up to 2 days/week (depending on your Team's needs).
Flex-day: You may wish to flex your arrival time at the office, to beat the rush hours or you may want to leave the office earlier to pick up your kids from school or to go to your favorite game: We support you in being open about your needs and routine with you manager.
Flex-location: Benefit for 30 working days from anywhere around the world each year!
Competitive benefits according to the local market
SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.
In the U.S., the standard base pay range for this role is $55,000.00 - $65,000.00 Annual. This base pay range is for the U.S. and is not applicable to locations outside of the U.S. Actual amounts will vary depending on experience, performance and location. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed.