Implementation Requirements Analyst

Our story

At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."

Our Values:

Champion People - be empathetic and help create a place where everyone belongs.

Grow with purpose - Be inspired by our higher calling of improving lives.

Be Alight - act with integrity, be real and empower others.

It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com.

Overview

The Implementation Requirements Analyst (IRA) is responsible for capturing and defining technical requirements for new client implementations/upgrades. The IRA transitions these technical requirements and system knowledge to the Ongoing Team.

• Defines and documents detailed technical requirements (e.g., data, system foundation, interface) by reviewing source documents (Statement of Work, existing interface layouts, existing system documentation) and identifying and extracting relevant technical information. Maintains technical requirements documents by updating changes, tracking open issues, and notifying internal teams of changes
• Assists Domain Manager in:
  • The integration of data and systems requirements to ensure efficient solutions across all domains
  • The determination of whether the technical requirements can be accommodated within the system
  • The communication and documentation of any technology-related scope changes (e.g., change orders)
• Actively participates in technical requirements meetings with client
• Gathers and tracks relevant information regarding potential system issues and works with the Domain Manager to resolve the issues
• Serves as primary resource to internal team, Shared Services, and supporting services in the translation of technical requirements
• Participates in analysis discussions to ensure the requirements match the expectations of the client
• Reviews education materials for the call center
• Supports and manages the planning of user and acceptance testing for internal and external processing
• Transitions requirements knowledge by actively participating in requirements hand-off meetings with the various control account teams and acting as a resource for questions during the transition

Formal Education & Certification

• Bachelor's degree

Knowledge & Experience

• Excellent analytical and mathematical skills
• Excellent communication and interpersonal skills
• Excellent attention to detail
• Ability to provide client ready documents with little support
• Strong time management skills
• Ability to work independently

In addition to position qualifications, all employees of Alight are expected to demonstrate the following competencies:

• Domain/Technical Expertise
• Client Focus
• Personal Impact
• Operational Excellence
• Business Acumen

• Occasional evening and weekend work to meet deadlines
• Frequent computer use at workstation for extended periods of time
• Access information using a computer and related components and peripherals
• Participation in training sessions, presentations, and meetings
• Some travel may be required for the purpose of client meetings for requirements planning and training (less than 10%)

Flexible Working

So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and "Top 100 Company for Remote Jobs" 5 years in a row.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Salary Pay Range

Minimum :

Maximum :

Pay Transparency Statement: Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit:

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.