Manager on Duty - Special Events

POSTING WILL REMAIN OPEN UNTIL FILLED. FOR CONSIDERATION, PLEASE ENSURE YOUR APPLICATION IS COMPLETE.

Do you have a passion for special events and community engagement? This might just be the position for you! In this role you will assist recreation staff with oversight and operation of a variety of programs, activities, and events. Work may include assisting with pre-event preparation, interacting with event participants, overseeing day of event festivities, administrative tasks, and more!

All staff are expected to adhere to the Town's mission, vision, and values of PRIDE.

ANTICIPATED WORK SCHEDULE:

Part-time to include early mornings, nights, and weekends as needed; not to exceed 130 hours/month on average. Schedule may vary depending on program specific needs.

Our ideal candidate(s) will have availability on Saturdays, when most of our events are held.

Manager Duties

• Assist the Coordinator in performing daily duties in a variety of recreation and special event operations. This includes, but is not limited to, community events, special events, and youth events
• Act as Manager on Duty and lead or assist with event operations and aid in internal and external special events
• Provide exceptional guest service to all guests. Respond to information requests, comments and complaints from the public
• Maintain work area, facilities, equipment, and reports
• Set up, tear down of event related equipment required, including but not limited to tables, chairs, tents, trash cans, signage and other event related items. Inspects for safety hazards
• Attend and participate in staff meetings and trainings
• May assist with training staff or volunteers
• Ensure the safety of guests and program participants by enforcing all rules and policies with staff and guests
• Remain composed and makes sound judgments in any emergency or non-emergency situation. Respond to emergency situations, administers first aid, CPR or other medical attention as needed, and complete incident reports
• Maintain frequent communication with staff within the Community Center and Division and reports any issues or concerns with inventory, facility conditions, policies and incidents to supervisory staff as needed
• Provide direct supervision for staff and volunteers for internal events as well as events conducted by outside organizations
• Manage event supply inventory to include preparing and collecting supplies, monitoring inventory, and making recommendations for new purchases
• May assist with creating event timelines, site maps, plan event logistics, respond to inquiries of event exhibitors, vendors, and contractors, and other program-related tasks
• May assist with tracking, payment plans for vendors, advertising, and sponsors
• May serve or fill in for the Recreation Coordinator - Special Events in his or her absence
• Perform other related duties as assigned

• Serve as a professional ambassador of the Town by maintaining a professional image, a team-based collaborative approach and high ethical standards
• Inspect facilities and program areas to ensure a safe environment. Report safety concerns as needed
• Interpret, communicate and enforce all Department, Town, County, State and Federal policies and procedures within areas of program responsibility
• Complete all required safety trainings in a timely manner and ensures staff compliance
• Develop and accomplish goals and objectives to support the Department and Town mission

• Respond to emergency situations, administer first aid, CPR and other medical attention as needed
• Perform related work as required and assigned

MINIMUM QUALIFICATIONS

Must be a minimum of 18 years of age. High School Diploma or GED preferred. One year related customer service, recreation or related experience preferred. A combination of education and experience may be considered. Must successfully pass all required employment screens that may include but not limited to a Criminal Background Check.

CERTIFICATES/LICENSES/REGISTRATIONS

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  Ability to obtain CPR, AED and First Aid certifications within three months of hire.

  
  

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

Knowledge of: To perform this job successfully, an individual must demonstrate basic knowledge of event equipment use and maintenance, facilities, operations, supplies, and anticipates event operational needs. Knowledge of applicable federal, state, and local laws, regulations, ordinances, and policies, including safety regulations also required.

Skills in: Providing outstanding customer service to a diverse guest population; positive and professional working relationships with all Town staff and the community, may include instruction, communication of rules and regulations and enforcing policies; time management; presenting verbal and written information; the use of standard office equipment, computers, and various software programs; problem solving; following and enforcing all rules, regulations and policies; recognizing safety hazards and sanitation issues and notify supervisors; safely operate a variety of recreation related equipment; remaining composed in emergency situations and working effectively under stressful circumstances; performing CPR, First Aid, and AED to level of certification.

Environmental Factors:

Work is performed in a standard indoor/outdoor event environment. Work may involve competing demands, performing multiple tasks, working to deadlines.

Physical Factors:

While performing the duties of this job, the employee is frequently required to sit or stand for extended periods of time and occasionally lift storage boxes and other event supplies and equipment of 30lbs or more. Work may be physically demanding when setting up or tearing down event equipment.

BENEFITS:

Part-Time employees receive the following benefits:

• Free membership to the Erie Community Center
• Access to the Town's Employee Assistance Program(EAP)
• Colorado Sick Leave (1 hour of accrued, paid leave per 30 hours worked, up to 48 hours per year)

Eligible part-time employees may participate in the following additional benefits:

• Robust Medical, Dental and Vision plans
• Supplemental Accident, Critical Illness and Hospital Plans
• Employee Discount Program through Benefits Hub
• Employer sponsored wellness program, including employee-based fitness classes

EEOC: The Town is dedicated to the principles of equal employment opportunity in any term, condition or privilege of employment. Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability and genetic information (including family medical history), veteran status, marital status or any other status protected by federal, state or local law. This prohibition includes unlawful harassment or discrimination based on any of these protected classes. Unlawful harassment includes verbal or physical conduct, which has the purpose or effect of substantially interfering with an individual's work performance or creating a severe, intimidating, hostile or offensive work environment. This provision applies to all employees, including directors, supervisors, co-workers, and non-employees such as residents, members of all boards and task force groups, contractors, vendors, consultants, etc.