Assistant Director-Financial Aid Loan Manager

General Summary:

The Assistant Director is responsible for all aspects of the student loan programs including, but not limited to, loan certification, payment authorization, and program reconciliations. The Assistant Director oversees student loan reconciliation with the Department of Education and the Bursar's Office. Loan programs include, but are not limited to, Federal Direct Student Loan, Federal Direct Parent Plus Loan, Perkins Loan, Mass Education Finance Authority, and other alternative loan programs. The Assistant Director works closely with the Bursar's Office to establish fund accounts and to ensure cash receipts are credited to student accounts and reconciled appropriately. The Assistant Director is also responsible for implementing new federal regulations and ensuring these regulations are communicated throughout the University community to maximize student participation. Assists the Senior Associate Director and the Executive Director of Financial Aid Services in system set-up for the loan components and new federal regulations. Coordinators annual Enterprise Legal Management system updates for Private Loan Lenders.

Examples of Duties:

• Responsible for all aspects of the student loan programs including implementing new regulations, determining student eligibility, student certification, payment authorization, and program reconciliation with the Department of Education.
• Responsible for recommending, implementing, and monitoring procedures to ensure compliance with federal regulations and institutional policy.
• Responsible for reconciling student loan originations and disbursements with the Department of Education Student Loan Servicing Center in accordance with federal regulations.
• Serve as the campus representative of the annual Boston-Dartmouth-Lowell (BDL) Private Loan Request for Information (RFI) process to select lenders for the university's preferred lender list.
• Responsible for the management of all private education loan funds including certification with lender, awarding, disbursement, and reconciliation.
• Responsible for insuring students have met federal entrance counseling requirements and completed a Federal Master Promissory Note prior to the disbursement of any federal student loan.
• Monitors the Department of Education 90 Day Warning Report and reconciles all outstanding loan activity.
• Documents all policies and procedures governing student loan programs and communicates them appropriately across campus to insure accurate dissemination of information.
• Works as a member of the Financial Aid Services team to coordinate student loan programs with other types of assistance to provide superior customer service to students and their families.
• Keeps financial aid staff, students, and the university community abreast of program changes, policies, and procedures.
• Acts as a liaison between student loan recipients and the Department of Education Loan Servicing Center, banks, guarantee agencies and external loan servicing centers.
• Awards and adjusts financial aid packages, adhering to congressional, federal, state, and institutional policies and regulations.
• Vacant Enrollment Management 12.2022.
• In compliance with federal, state, and institutional policy, independently awards and adjusts aid for students, taking into consideration all applicable variables.
• Maintains auditable records of student loan recipients and program expenditures, in accordance with federal regulations.
• Using a variety of report writing tools, works independently to create reports used in the fiscal management of the student loan programs.
• Represents the Student Financial Aid Services office on University committees, as assigned.
• Participates in meetings, workshops, and conferences to keep abreast of local, regional and national financial aid policies.
• Other duties as assigned

Qualifications:

Bachelor's degree required; master's degree preferred. Knowledge of and experience with PeopleSoft or a similar Student Information System preferred.

• Minimum of 5 years' experience in an automated financial aid office.
• Applied knowledge of regulatory requirements governing the financial aid programs.
• Background in counseling and fund management preferred.
• Demonstrated ability to work independently and to develop, manage and implement large projects.

Application Instructions:

Please apply online with your resume, cover letter and list of three professional references.

Review of candidates will begin following the application closing date.

Only Internal candidates in the Professional Staff Bargaining Unit will be considered during the first 10 business days of the posting. All other candidates will be considered after that period.

Salary Ranges for the appropriate Pay Grade can be found at the following link:

Grade: 31

This is an exempt union position.

All official salary offers must be approved by Human Resources.

UMass Boston is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact or 617-287-5150.