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Sales Admin

ClarkDietrich
life insurance, paid time off, tuition reimbursement, 401(k)
United States, Ohio, Warren
April 17, 2024
Do you have a strong work ethic and the desire to join an organization that invests in its people through cross-training and development? ClarkDietrich fosters a work-life balance and offers competitive compensation and benefits. Join a team that is STRONGER THAN STEEL by applyingto the Sales Administrator position at our [location], location.

SUMMARY

Greets, welcomes, and directs all visitors and employees. Directs all phone calls to the appropriate person and answers questions. Supports the Sales department. Serves as a support role when an Account Representative is out of the office and creates reports when necessary.

ESSENTIAL DUTIES AND RESPONSIBLITIES



  • Greets, welcomes, and directs all visitors and employees
  • Maintains welcoming environment by keeping reception area clean, maintaining security.
  • Directs all phone calls to the appropriate person and answers questions
  • Serves as customer contact for Order Management
  • Builds and maintains customer relationship
  • Initiates production cycle by receiving and entering orders for production
  • Reviews pricing & product for accuracy
  • Works with the sales manager to meet or exceed company metrics
  • Coordinates & schedules daily shipping schedule and the filling of partial truckloads while working with shipping coordinator
  • Advises customer of ship dates and times, schedules daily truck schedule with accurate delivery dates , follow up to assure on time delivery
  • Serves as customer contact for all Quote management
  • Enters quotes with pricing guidelines
  • Faxes or emails quotes to customers and sales reps , follow up on current quotes
  • Tracks and follows up on quotes
  • Establish a means of regular contact with customers and record market information
  • Establishes regular calling patterns to customer base & logs significant discussions in CRM
  • Communicates pertinent information to account reps, territory managers and plant management


OTHER RESPONSIBILITIES



  • Attends morning shipping update meeting
  • Dispatches literature requests
  • Resolves sales adjustments (credits)m coordinates returns/pick ups, logs necessary incident utilizing CRMs
  • Maintains and updates Customer contact information
  • Attends regularly scheduled sales training meetings
  • Assists other reps with duties when needed
  • Limited travel to assigned territory


QUALIFICATIONS



  • Strong communication, customer service, and organizational skills
  • Detail orientated
  • Able to work in a team environment
  • Excellent Microsoft Office Skills
  • Strong interest in continuous improvement
  • Ability to work with offsite locations to resolve problems
  • Strong work ethic


EDUCATION AND/OR EXPERIENCE



  • 2+ years experience selling in a mfg environment
  • The military equivalent will be recognized in lieu of education and/or experience.


REASONING ABILITY



  • Ability to analyze complex issues.


WORK ENVIRONMENT



  • Office


CLARKDIETRICH BENEFITS INCLUDE



  • Full benefits package (Medical, Dental, Vision, Flexible Spending Accounts and Life Insurance)
  • 401(k) with company match
  • Annual Incentive
  • Paid Time Off
  • Tuition Reimbursement
  • Professional Certification Reimbursement Program
  • Community Service Day

Applied = 0

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