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Restaurant General Manager-PHL

SSP America
401(k)
United States, Pennsylvania, Philadelphia
April 24, 2024
Job Description

Restaurant General Manager at PHL




  • Great pay depending upon experience$72K-$75K a year.
  • Opportunity for Quarterly Bonuses and Annual Super Bonus
  • 401K Plan
  • Medical Benefits
  • Career development and opportunities for advancement.



The Restaurant General Manager is responsible for establishing and maintaining guest service. The position is responsible for managing all areas of full service and/or quick service operations within the airport, including but not limited to, training and retaining an excellent staff, delivering outstanding hospitality, food cost, labor cost, shared P&L responsibility, running shifts, teaching and learning, sanitation, safety and cleanliness, while adhering to all company policies and procedures. This position will report directly to the Director of Airport Operations.

Skills:



  • Minimum of three (3) years of increased restaurant/food service management and/or franchise operations experience with direct P&L responsibilities, or an equivalent combination of education and experience
  • Minimum of three (3) years demonstrated proficiency with MS Office Suite applications including
  • Word, Excel, and PowerPoint, as well as Point-of-Sale (POS) systems
  • BS or AS degree strongly preferred, or equivalent coursework
  • Full Service and/or Quick Service restaurant experience preferred
  • Exceptional interpersonal skills and be able to interface effectively with all levels of management in the field and at the SSP corporate offices
  • Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
  • Proven ability to effectively manage conflict and ensure successful outcomes; work under pressure and deal with high stress situations while exercising sound judgment and decision making
  • Ability to effectively influence through knowledge, relationship management, and trust Ability to conduct gap analysis between desired and current state of expressed goals, based on
  • business planning, knowledge of basic business operations, employee satisfaction, consumer satisfaction, and marketing effectiveness
  • Excellent written and verbal communication, including delivering presentations at public meetings.
  • Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.



Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.

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