We use cookies. Find out more about it here. By continuing to browse this site you are agreeing to our use of cookies.
Back to search results

Contingency Management Program Coordinator

University of California - San Francisco Campus and Health
United States, California, San Francisco
May 06, 2024

Contingency Management Program Coordinator


Full Time


Job Summary

OTOP has been selected as a site participating in the Recovery Incentives Program over a two-year period.
Under the general supervision of the OTOP Medical Director and OTOP Contingency Management (CM) Program Supervisor, guided by policies and procedures of Zuckerberg San Francisco General Hospital and the Opiate Treatment Outpatient Program's Recovery Incentives Program, the OTOP CM Program Coordinator at OTOP will assist the licensed/certified CM Program Supervisor, OTOP counselors, and medical staff in the support, coordination, and care of patients with opioid use disorder and stimulant use disorder as it pertains to OTOP's participation in the State of California, Department of Health Care Services (DHCS) Recovery Incentives Program. The OTOP CM Program Coordinator will play a critical role in the patient experience including optimizing patient flow and working collaboratively with the team to create a patient centered environment. The employee will attend trainings and weekly program coaching; orient patients to the program including the explanation of incentives; collect, analyze, and document point of care urine drug screens; support delivery of incentives; order routine program supplies; assist in keeping the clinic clean and orderly; assist in the care and maintenance of equipment and supplies; assist in patient and program scheduling; patient check-in and check-out; and answer and return phone-calls as necessary as the main point of contact for all program patients. The OTOP CM Program Coordinator will assist the medical director, counseling team, and program supervisor with referring patients for further treatment for substance use disorder. The OTOP CM Program Coordinator will actively communicate with program staff patient participation, results and clinically necessary information as well as participate in tracking quality improvement and quality assurance activities by participating in interviews, focus groups, and surveys around program implementation and ongoing activities.

Under the direct supervision of the Clinical Supervisor, the incumbent provides a range of social work services to clients at OTOP clients with multiple layers of instability and vulnerability including housing, financial, legal, medical care coordination, transportation, food and clothing. Services are provided to all OTOP clients with priority given to HIV+ clients and clients with severe and persistent mental health issues. While OTOP is able to provide medical treatment for opioid dependence and substance abuse counseling, this social work position is essential for successful treatment of client, retention in treatment, and engagement in community resources. All sites serve culturally diverse low-income opiate users with co-occurring psychiatric disorders. The incumbent provides culturally appropriate social work services, including mental health screening, brief interventions, consult with the multi-disciplinary teams from within the clinic and the community at large.

The OTOP Social Work Associate position is essential in providing the psychosocial services and interventions that are mandatory for the provision of comprehensive substance abuse treatment services.

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit:

Department Description

The Opiate Treatment Outpatient Program (OTOP), the OTOP Women's Center, and the OTOP Mobile Methadone Van Program provide detoxification and methadone maintenance dosing and counseling to opiate dependent clients in conjunction with medical and psychiatric services. The target population for OTOP's methadone maintenance service is low-income medically/psychiatrically compromised opiate dependent individuals who reside in San Francisco, primarily in the South of Market, Mission, Castro, and Tenderloin areas. This includes a large proportion of African Americans and Latinos, gay, lesbian, bisexual, and transgender individuals, and women of childbearing age, pregnant women, and post-partum women. The target population includes people of all ages, races, ethnicities, sexual orientations, gender identities, religions or spiritualties, socioeconomic classes, partner statuses, and physical and mental disabilities. OTOP clients are low-income and uninsured or underinsured. This population has multiple layers of problems, including poly-drug abuse problems, psychiatric difficulties, life-threatening health problems, and significant cultural barriers to receiving proper care. This population is at especially high risk for HIV.

Required Qualifications

* BA/BS degree and one year of related experience providing prevocational, job development services, substance abuse counseling, or employment counseling and be registered or certified by the state of California as a Drug and Alcohol (AOD) Counselor or be a registered or licensed Master's level clinician.
* Knowledge of Harm Reduction theory.
* Strong interpersonal skills and experience providing culturally competent care with populations that are diverse in gender, sexual orientation, and ethnicity.
* Knowledge of the health and psycho-social problems associated with opioid dependence and other substance abuse and dependence disorders.
* Knowledge of effective treatments for opioid dependence and other substance use disorders.
* Ability to work cooperatively and communicate effectively with others.
* Ability to work in a high stress, high volume clinical environment, and work well under pressure and with deadlines.
* Ability to follow oral and written instructions accurately and be detailed oriented.
* Able to efficiently prepare clinical notes and written summaries of activities, set priorities and complete notes and reports within required timeframes.
* Knowledge of medical and psychiatric terminology.
* Good oral, written, and telephone communication skills.
* Demonstrate excellent attendance and reliability.
* Demonstrate professional behavior in a multi-disciplinary clinical environment.

Preferred Qualifications

* One-year preferred work experience in human services.
* Motivational Interviewing training/experience preferred.
* Experience working with severely mentally ill adults, the homeless and dual diagnosis populations.
* Experience working with populations that are diverse in gender, sexual orientation, and ethnicity.
* Graduate school course work in psychology, counseling, social work, addiction studies, or public health leading to certification or licensure
* Case management experience and one year work experience in human services
* Experience with community outreach, peer educator programs, and volunteer supervision
* One or more years of experience working in opiate treatment programs
* Prior UCSF experience


* California state registration or certification as an Alcohol/Drug Counselor (must have CAADE, CADTP, or CCAPP Certificate) OR at minimum registration as an Associate Marriage and Family Therapist (AMFT) or Associate Social Worker (ACSW) or Associate Professional Clinical Counselor or Psychological Associate (APCC). Licensed professionals also qualify (LMFT/LCSW/LPCC).

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.



Job Code and Payroll Title


Job Category

Social Work and Psychology

Bargaining Unit

University Professional and Technical Employees - Health Care Professionals Unit (UPTE-HX)

Employee Class





Zuckerberg San Francisco General (ZSFG)



Shift Length

8 Hours

Additional Shift Details

Monday - Friday, 6:30am - 3pm

Applied = 0