Strategic Business Development Director

About Enterprise Services (ES)

ES business unit enables large enterprise customers to reach their markets in any language and scale. We provide a wealth of services including localization, data services, testing, video, consulting and much more. We have long-standing engagements with many large technology clients and are growing consistently.

Our global team of localization and technical experts work closely with customers building lasting partnerships that help make their products and services reach and resonate with their end users.

It is a fast-paced and exciting business with many opportunities to work on state-of-the-art products and services for some of the world's most innovative businesses.

Job purpose

Reporting to the VP, Strategic Accounts Unit (within ES), this position is focused on developing new RWS solutions and selling these to a portfolio of global Tech sector giants with significant existing business and relationships.

Objectives

Meet revenue objectives established for the Strategic Accounts portfolio of customers leveraging consultative selling approaches.
• Develop and expand RWS opportunities and solution footprint with new groups within existing customer base.
• Support divisional and cross-divisional selling opportunities.
• Utilizing established contacts, and/or conducting cold calls, partnering with account leaders as needed, execute business development activities to meet revenue objectives.
• Provide strategic input and expert guidance on business development tactics that can be used to communicate and differentiate RWS' offerings.
• Suggest, develop, direct and coordinate supplemental marketing/inside sales activities to meet revenue and pipeline development objectives.
• Support corporate marketing activities as required at trade shows, webinars, training events, and other corporate focused events.

Key Responsibilities

• Identify prospective projects and groups within customer portfolio with existing business.
• Close business to meet or exceed individual revenue targets.
• Follow up sales leads within an agreed period and follow stated guidelines to qualify to opportunity, qualify out or pass back to field marketing.
• In coordination with Account Management team, manage the sales cycle required to secure new business with clients; from first call, through negotiation to close.
• Direct pre-sales resources to positively support opportunities. Develop convincing presentations and materials customized for the needs and opportunity.
• Proactively work a list of target groups as well as identify new opportunities within a geographic or vertical or solution area.
• Engage in client facing sales activities to secure new business wins and coordinate with Marketing as appropriate.
• Effectively utilize the internal resources available to exceed revenue targets.
• Positively promote RWS services and products at all times.
• Work with account-based marketing to inform and steer appropriate campaigns.
• Always maintain a good awareness of global account and marketing activities in operation.
• Endeavor to keep all customer information updated for reporting purposes and provide sales forecasts as defined by RWS.
• Adhere to corporate branding guidelines in all proposals, emails and general communications.
• Manage opportunities in Salesforce.com

Skills & Experience

• Proven consultative selling experience, within the information technology sector. AI data service and solutions experience is a plus.
• Experience with, and understanding of, business process outsourcing in technology, business strategy, globalization services, data analytics and/or AI services.
• Strong creative, analytical and listening skills to generate new solutions and value for our customers, generating new revenue streams for RWS.
• Ability to communicate with integrity and credibility and build trusting relationships with others.
• Experience accessing and selling to senior leader contacts.
• Must value the customers success as much as your own.
• Willingness to travel as needed to meet objectives.

Base Pay

$120,000 - $190,000 / year

Actual rate of pay may vary based on factors including, but not limited to: position offered, location, education, training, and/or experience. Total compensation may also include variable incentives, bonuses, benefits, and/or other perks, as outlined in any formal offer made.

Location: All candidates applying must be located in one of these US States:

California, Washington, Colorado, Florida, Georgia, Illinois, Massachusetts, Minnesota, New Hampshire, New Jersey, New York, North Carolina, Oklahoma, Oregon, Pennsylvania, Texas, Washington, Wisconsin.

Benefits

• Amazing benefits! (Seriously!)
• Generous paid time off package, starting at 25 days per year (10 sick and 15 vacation), plus company holidays, birthday day off, paid volunteer time, and 100% paid parental leave.
• 401(k) Retirement plan with company match.
• Company-wide agile work policy with flexible work arrangements.
• Opportunities for training, professional development, and personal growth.
• Smart, engaged co-workers and a global culture of diversity, innovation, and opportunity.
• The rare opportunity to impact how organizations communicate globally. There's a reason we work with 90 of the top 100 brands.

At RWS, we're here for one purpose: unlocking global understanding.

As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.

We work with over 80% of the world's top 100 brands, more than three-quarters of Fortune's 20 'Most Admired Companies' and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.

If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you'll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.

We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.

RWS Values

Get the 3Ps right - Partner, Pioneer, Progress - and well Deliver together as One RWS.

For further information, please visit: RWS

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.

Covid Vaccination - All RWS employees hired for positions that require working on-site at RWS offices, customer offices, travel on behalf of RWS, and/or in-person meetings will be required to comply with the RWS USA COVID-19 Vaccination and Testing Policy. RWS complies with federal, state, and local laws regarding accommodations related to this policy.

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.

RWS is an Affirmative Action Employer. For more information about EEO/AAP legislation please visit: https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf