Business Service Center Specialist I-Student Affairs
Location: San Antonio, TX
Regular/Temporary: Regular
Job ID: 11811
Full/Part Time: Full Time
Org Marketing Statement
The University of Texas at San Antonio is a Tier One research university and a Hispanic Serving Institution specializing in cybersecurity, health, fundamental futures, and social-economic transformation. With more than 34,300 students, it is the largest university in the San Antonio region. UTSA advances knowledge through research and discovery, teaching and learning, community engagement and public service, and with an intentional focus on career readiness the university produces more graduates for the workforce than any other institution in the region. It is a catalyst for socioeconomic development and the commercialization of intellectual property - for Texas, the nation and the world. UTSA has been recognized as a Top Employer in Texas by Forbes Magazine. Learn more , on or on , , , or .
Posting End Date: Applications will be accepted through 11:59 PM CDT on 04/29/2024. At the discretion of the hiring department, this position posting may close once a sufficient number of qualified applications have been received.
Salary Range: $38,000- $40,000 annualized, commensurate with education, experience and qualifications.
Hours: up to 40 hours per week, exempt.
Required Application Materials:
- Resume and cover letter required.
Essential Functions
Job Summary
To provide support for financial and human resource administration activities to the Business Service Center.
Core Responsibilities
- Responsible for the administration and monitoring of financial and business transaction processes in support of the Business Service Center.
- Receives reviews, analyzes, and processes business, financial, and payroll/personnel-related transactions into a variety of university software systems. Transactions include a combination of accounting (posting and reconciling), budget development and monitoring, purchasing, travel, records management, and project scheduling.
- Compiles and analyzes financial information to post entries to accounts in an automated finance system; allocates expenditures, encumbrances, receipts, receivables, etc., based on reports and schedules; reviews and processes requisitions; confers with the department for clarifications and specifications, and preferred supplies; confers with vendors to obtain product or service information such as price, availability, and delivery schedule.
- Ensures timely and accurate processing of all personnel actions in automated HR system to include, but not limited to, creating, and submitting documents/ requests via respective institutional systems, under established University and Human Resource Services policies and procedures.
- Identifies and resolves issues, concerns, discrepancies, problems, and inconsistencies, determining appropriate corrective procedures to elevate issues to the supervisor as appropriate.
- Maintains a high degree of confidentiality and ensures the safety of all confidential and sensitive information.
- Acts as liaison between departments and internal or external customers; interacts with clients by telephone, electronically, or face to face to identify and support their transactional needs/requirements; proactively engages customers through reporting and personal responses; obtains.
- Researches and evaluates all relevant information to handle inquiries and complaints; responds promptly to customer inquiries/requests; addresses customer complaints; elevates unresolved issues to the appropriate resources.
- Manages client expectations and provides consistent client updates; keeps records of client interactions, transactions, and actions taken; communicates and coordinates with internal departments as needed to resolve client issues.
- Promotes safe and environmental protection by working immediately reporting unsafe situations, spills, and accidents; following University safety plans/procedures/protocols; and participating in appropriate safety training.
- Performs other duties as assigned.
Required Qualifications
- Associate's degree from an accredited institution.
- Experience can be substituted on a one-for-one basis.
- Two (2) years of related experience in one or more of the following areas: Purchasing, Travel, Financial Reporting, or Human Resources.
- Excellent oral and written communication skills.
- Excellent organizational skills.
- Proficient in Microsoft Office Suite and financial software/systems.
Additional Information
- UTSA is a tobacco free campus.
- This is a security sensitive position. Employment is contingent upon a successful background check.
- Applicants selected must be able to show proof of eligibility to work in the United States by time of hire.
- Valid driver's license and Motor Vehicle Record (MVR) as applicable.
Working Conditions
- Office environment.
- Personal computer and standard office equipment.
- Occasional overtime may be required.
Physical Demands:
- Sedentary work; sitting most of the time. Jobs are sedentary if walking and standing are required, only occasionally.
- Exerts up to 10 lbs. of force occasionally.
This position will be primarily located
on campus. Travel and parking expenses are the employee's responsibility.
Equal Employment Opportunity
As an equal employment opportunity and affirmative action employer, it is the policy of The University of Texas at San Antonio to promote and ensure equal employment opportunity for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetic information, and veteran status. The University is committed to the Affirmative Action Program in compliance with all government requirements to ensure nondiscrimination. Women, minorities, people with disabilities and veterans are encouraged to apply. UTSA campuses are accessible to persons with disabilities.
To view the full job posting and apply for this position, go to
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The University of Texas at San Antonio
April 20, 2024