Provider Network Coordinator

The Provider Network Coordinator is responsible and accountable for provider network growth and persistency results. This position champions all network development recruitment projects as assigned by the National Director (ND) and Regional Manager (RM) in various territories. The position is responsible for working within team performance metrics.

This position is remote and does not require regular in-office presence.

At Ameritas, our mission is Fulfilling Life. We do that in many ways, but especially by helping people invest in themselves by offering trusted financial products and advice. Because we believe everyone should be happy, healthy and financially secure, we work hard to provide trusted financial products and valued guidance, including individual life and disability insurance, employee benefits, retirement planning, investments, and wealth management services.

What you do

• Responsible for overall market level expansion based upon competitive analysis and business needs. The ability to utilize methods such as researching competitor data, developing recruitment call strategies, ensuring consistency through contact management leads and obtaining policyholder names approvals for recruitment efforts.
• The Provider Network Coordinator will be responsible for recruiting new providers primarily through targeted, effective telephone campaigns. Face to face recruitment, as necessary.
• The position may be required to prospect calls for the Provider Network Representatives (PNR) in an assigned Recruitment territory. They would provide the pertinent information on qualified leads to the PNR for developing and scheduling effective recruitment trips.

• This position maintains provider networks to overall persistency levels set by the company by attempting to retain potentially- terminating providers in assigned areas. Retains and adds new contracts to the provider network to achieve overall persistency and new contract goals.

• This position maintains Salesforce.com for each assigned recruitment project within specified deadlines.
• Maintain contract knowledge of all Network Sharing and Leasing arrangements to ensure the information provided to our customers is in accordance with guidelines and state requirements.
• The incumbent is continually challenged to develop provider networks in a competitive dental market. Additionally, network development needs change and increase on a continuous level, requiring the incumbent to be adaptive and responsive to quick shifts in business plans.
• The position partners with Provider Relations in the provider contracting process; in researching provider inquiries; in the resolution of customer or provider concerns; in identifying and creating Best Practices; and providing an overall seamless level of customer service to the provider network.
• Take on projects as assigned by the Network Management Team.
• Proficient with the Rewards Programs offered to network providers who join and remain on our dental network.

What you bring

• Associate's Degree or equivalent experience required
• 2-4 years of related experience required
• Ability to manage multiple priorities through effective time management, organizational and decision making skills.
• Proven results in individual performance as demonstrated by consistently meeting or exceeding metrics.
• Strong technical and computer skills are a must with advanced proficiencies in Word, Excel, PowerPoint, Internet applications, and competitor analysis tools such as the online Network 360 software.
• Ability to successfully apply Professional Selling Skills (PSS) principles in provider recruitment and retention.
• The ability to motivate, lead and coach others, interacting with associates on all levels.
• A strong commitment to excellent customer service, meeting deadlines, conflict management and independent problem solving/decision making.

What We Offer

• Our company motto is "Fulfilling Life" and we take that job seriously, with a heavy commitment to volunteering and community support, employee well-being, and providing quality products and services that help our customers create a brighter future.
• Being a mutual-based organization, the return on our investment goes back into the company, to benefit our members/customers.
• We're committed to professional development, opportunity, inclusion and diversity. Team building and collaboration are also priorities.
• A total rewards package with all the comprehensive health and welfare benefits you'd expect, including competitive pay and incentives, 401(k), flexible work schedules and time off to care for yourself and others.
• Additional popular benefits, including tuition reimbursement, and student loan repayment, an incentivized well-being program, adoption assistance, paid time off for volunteering, training and career development opportunities.

An Equal Opportunity Employer

Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.