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Visitor Experience Specialist (Part-Time), Reynolda House Museum of American Art
Wake Forest University | |
United States, North Carolina, Winston Salem | |
May 01, 2024 | |
Application Instructions: External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page. Please add your cover letter and any other documents required for the position to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your cover letter and supporting documents. The My Experience page is the only opportunity to add your cover letter and supporting document attachments. You will not be able to modify your application after you submit it. Current Employees: Apply from your existing Workday account. Do not apply from the website. Log in to Workday. Click on the Jobs Hub and select Browse Jobs. Locate the position and click Apply. Update your Education and Job History. ** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.Job Description Summary The Visitor Experience Specialist is instrumental in creating an exceptional experience for Museum visitors. Assists with oversight of the Museum lobby area to ensure a welcoming, comfortable, and inspiring experience for visitors, guests, and other staff members. This includes but is not limited to reception of visitors, processing admissions, orienting visitors, communicating Museum guidelines, telephone and administrative reception, and merchandise sales. Assists with the flow of information pertaining to programs and customer services, and with other Museum messaging. As front-line representatives of the Museum, the Visitor Experience Specialist has a friendly smile, a strong understanding of the Museum and its Guiding Principles, follows best practices in interacting with visitors, and advises colleagues on pertinent issues related to the visitor experience.Job Description About Reynolda Reynolda, in Winston-Salem, N.C., is a rare gem among the nation's cultural institutions and historic greenspaces that includes a 51-year old American art museum, 129 acres of formal gardens and trails, and boutique shopping and dining in more than 25 conserved, historic buildings. As one of the most distinctive areas of the Reynolda Campus of Wake Forest University, Reynolda delivers experiences that enlighten the mind and revive the senses, and we prioritize creating an environment where people thrive. Essential Functions:
Required Education, Knowledge, Skills, Abilities:
Preferred Education, Knowledge, Skills, Abilities:
Accountabilities:
Note: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor. In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment. Wake Forest seeks to recruit and retain a diverse workforce, and encourages qualified candidates across all group demographics to apply. Additional Job Description Time Type Requirement Part time Note to Applicant:This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor. In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment. WakeForestseeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate.In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on thebasis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran statusandencourages qualified candidates across all group demographics to apply. |