CLINICAL ACCESS NAVIGATOR

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

Under the general supervision of the Director of Clinical Practice, the Clinical Access Navigator serves as a liaison between physicians, nurses, and patients.

Manages and documents patient phone calls pertaining to medical conditions and questions according to established department routine.

Registers and Schedules patients in EMR (Epic)

Efficiently operates computer, copier, fax machine, telephone system and performs numerous other clerical and technical duties in accordance with current procedures.

Maintains and utilizes knowledge of all departmental clinical and non-clinical resources.

This position will serve as a key resource to pediatric or primary care patient families.

Minimum two years of general ambulatory office experience

Two years pediatric or primary care ambulatory care setting experience preferred

Strong foundations in family centered care principles and communication

Previous telephone triage experience preferred

Graduate of an accredited school of practical nursing.

Current New Jersey LPN License (Licensed Practical Nurse).

BLS Certification (Healthcare Provider Course)