Associate Director - Visitors Center

Lubbock

37520BR

Undergraduate Admissions

Position Description

Performs administrative duties in the management and coordination of a large specialized project and program. Under general supervision, performs varied and complex administrative duties requiring independent judgment and the application of established policies and procedures. May provide supervision and direction to clerical, paraprofessional or professional staff members.

About the University

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.
About Lubbock:Referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.

Major/Essential Functions

• Manage assigned staff through coaching and mentoring and provide professional development opportunities.
• Assist with coordination and implementation of Visitor's Center operations and programs.
• Assess and generate market approaches and evaluate potential student markets to achieve stated university and recruitment goals.
• Communicate effectively with the prospective students, parents, and counselors through meetings and admissions presentations in the Visitor's Center.
• Plan, supervise and implement receptions, public relations and recruitment events on campus. Assess programs to determine effectiveness.
• Partner with Alumni Association, Parent and Family Relations, and other campus community offices in university wide student recruitment efforts.
• Maintain detailed records of fiscal responsibilities including efficiently allocating allotted resources to maximize effectiveness.
• Development and assessment of staff goals.
• Responsible for the development and implementation of daily visit programs and campus events and provide recommendations to the Executive Director of Admissions.
• Assist the Executive Director of Admissions with strategic planning related to recruitment, especially for our Visitor's Center.
• Forecast visit programming and report on trends in daily visits.
• Assist with providing enrollment reports for staff utilizing the CRM reporting software and ensure that they are using the system for optimized territory management and recruiting practices.
• Assist the Executive Director with data analysis and report writing.
• Assist with staff development and trainings, as needed, including in-person and virtual meetings with team members.

Required Qualifications

Bachelor's degree in the area of specialization or closely related field. Four years of related administrative and technical experience. Additional job related education may be substituted for the required experience on a year-for-year basis.

Preferred Qualifications

• Working knowledge of higher education recruitment and admissions
• Sales and territory management experience
• Event planning, coordination, and implementation
• Bilingual in Spanish/English preferred
• Must demonstrate working knowledge of Microsoft Office Suite
• Ability to learn and utilize customer relationship software.
• Management experience

Safety Information

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Does this position work in a research laboratory?

No

Special Instructions to Applicants

Must be cleared to drive Texas Tech fleet vehicles

Required Attachments

Cover Letter, Professional/Personal References, Resume / CV

Job Type

Full Time

Pay Basis

Monthly

Minimum Hire Rate

4186.00

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan.

Travel Required

Up to 75%

Shift

Day

Schedule Details

M-F 8-5, weekend and evening work required

Grant Funded?

No

Job Group

First line Managers

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.