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Software Test Analyst 5 ( Salesforce )

Vaco
$35.00 - $45.00 / hr
United States, Michigan, Lansing
May 10, 2024
Job Description
As a Salesforce/CRM Tester, you'll be comfortable with Testing salesforce applications and utilizing Azure DevOps for designing, maintaining, and executing test cases . Responsibilities for this position include but are not limited to:
  • Work in an agile environment and understand agile methodologies.
  • Participate in vendorrequirement sessions with customers and understand the requirements and be comfortable writing Test Plans/Test Suites in Azure DevOps and easily maintainable for SOM.
  • Work with the customer, vendor, and Development Team to define Test scripts based on requirements for new projects and any future enhancements.
  • Proficiency in interpreting requirements/user stories and writing test cases using Azure DevOps.
  • Participate in defining and designing activities of the project engagement, to ensure a full understanding of client requirements prepared by the project team.
  • Fully understand the capabilities and limitations of the technical environments of the applications used by the enterprise.
  • Strong hands-on experience in writing positive and native test cases in Azure DevOps as per Salesforce Application needs.
  • Identify automation framework and make recommendations for improvements.
  • Familiarity with testing salesforce service cloud, including web services and Rest API, SOAP API, and Bulk API, using tools like SoapUI, Postman, or similar applications.
  • Collaborate with developers to ensure testing results meet performance and scalability requirements.
  • Develops and writes automated test scripts and plans to ensure that software functions as expected.
  • Work with test engineers to implement new automation scripts and diagnose problems with existing scripts in a Continuous Integration environment.
  • Knowledge of quality assurance methodologies and automation testing tools.
  • Ensures the proposed solutions adhere to SOM security guidelines and standards throughout the application lifecycle.
  • Proven record of delivering business value by leveraging technology and an ability to communicate strategic technical concepts at an executive level and be a trusted voice at the decision-making table.
  • Devise a training plan for the team for a smooth and successful transition to Maintenance & Operations.
  • The successful candidate will be self-motivated and can work under dynamic conditions and within deadlines.
  • Ability to effectively transfer knowledge and flex according to the situation.
  • Excellent written and verbal communication skills.
  • Facilitation and problem-solving skills.
Salesforce Testing
  • Strong knowledge and working experience in Service Cloud and Experience Cloud.
  • Participation in each phase of full Salesforce lifecycle implementations.
  • In-depth understanding of the capabilities and constraints of Salesforce.
  • Understanding of Salesforce Production and Sandboxes.
  • Analyze the impact of new solutions/enhancements and run appropriate regression testing.
Azure DevOps for QA Tester
  • Document and evaluate test results and defects, track and manage defects through to resolution in Azure DevOps.
  • Ensure full traceability between test scripts, results, and client requirements.
  • Maintain and enhance existing test scripts.
  • Azure DevOps experience with Prepare Test Suites.
Qualifications
  • Salesforce QA/testing: 6 years (Required).
  • Salesforce Service Cloud: 4 years (Required).
  • Azure DevOps Test Suite: 4 years (Required).
  • Nice in-contact Testing: 4 years (Preferred/Optional).
  • SQL: 1 year (Preferred/Optional).
  • Selenium/Test Automation or other Test automation tools: 1 year (Preferred).
  • Experience in State of Michigan Processes and guidelines (Preferred).
  • Should have Salesforce object knowledge such as flows, AppExchange packages, Lightning, Apex, and Significant QA Experience. This can come either in the form of real-world experience or actual hands-on background with Salesforce.
  • Knowledge of testing/QA best practices
  • Ability to create and utilize test scripts.

Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact .

Vaco also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies.

  • California residents may access Vaco's HR Notice at Collection for California Applicants and Employees .
  • Virginia residents may access our state specific policies .
  • Residents of all other states may access our policies .
  • Canadian residents may access our policies in English and in French .
  • Residents of countries governed by GDPR may access our policies .
Pay Transparency Notice

Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:

  • the individual's skill sets, experience and training;
  • licensure and certification requirements;
  • office location and other geographic considerations;
  • other business and organizational needs.

With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

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