Service Clerk

Provides administrative support to the Altorfer AG Products service managers and the service staff.

Customer billing.
• Processing field campaigns/tracking.
• Processing technicians time/service reports.
• Processing warranty credits.
• Responsible for processing and managing payroll
• Answering overflow of incoming calls, answer general inquiries about inovices and assist customer
• Perform other duties as assigned.

• 2-3 years of previous experience in a secretarial, accounting/payroll or other clerical experience required
• Ability to read/ interpret documents such as service literature and procedure manuals
• Military and veterans are encouraged to apply.
• Ability to write and complete routine reports and correspondence forms.
• Must have good math skills and the ability to interpret basic statistical reports.
• Must be a self-starter with good time management, planning and organizational skills and committed to detail.
• Ability to work on their own, work under pressure, adapt to change in a fast paced environment and meet challenging deadlines.
• Excellent customer communication skills (written, email, and verbal) are a requirement of the position.
• Must be able to join and support an existing team, while sharing common goals and values. A positive and can-do attitude is a plus, with the ability to adapt to a ever-changing environment.
• Basic knowledge of Agriculture background preferred.
• Computer literate and proficient with programs such as Microsoft Word, Excel, and outlook required. 10-key experience and able to type 40-50WPM preferred.
• Must reside or be willing to relocate within commuting distance to Clinton, IL.
• Must have a High School Diploma or equivalent and a valid driver's license with clean driving record (Motor Vehicle Report will be performed on final candidate).

This position works primarily in an office environment. May, on a continuous basis, sit at a desk for a long period of time; answer telephone calls and write or use a keyboard to communicate through written means. May on a continuous basis walk, bend and lift up to 20lbs. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. The noise level in the office environment is usually moderate to low. Must be flexible to work varying schedules and hours as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Work for Altorfer?

At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the "A-Team" and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.