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Non-Medical Case Manager - Truman

UNM Medical Group, Inc.
life insurance, paid time off, tuition assistance, 403(b)
United States, New Mexico, Albuquerque
Jun 17, 2024

UNM Medical Group, Inc. is hiring for a Non-Medical Case Manager to join our Truman Health Services team. This opportunity is a full-time day shift opening located in Albuquerque, New Mexico.

Minimum $38,521 - Midpoint $48,172*

*Salary is determined based on years of total relevant experience.

*Salary is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE.

About Truman Health Services:

Truman Health Services is a NCQA Patient Centered Medical Home which provides the highest level of care and latest treatment options for New Mexicans living with HIV, requiring gender services or seeking PrEP. We offer a variety of treatment services utilizing a holistic approach towards supporting our patients' medical, social and mental health needs. Truman Health Services is seeking an experienced candidate to join our Case Management Team.

We are thrilled to announce our recruitment for a Non-Medical Case Manager to join our highly experienced case management team. We are seeking an experienced individual to provide intense case management services to our clients who receive primary care at our clinic. Core services provided by candidate may include coordination of case with a multidisciplinary team to ensure treatment compliance and evaluating/anticipating ancillary, wrap-around and support services. The chosen candidate must be focused, able to handle multiple activities at once, have excellent written and oral communication skills, exceptional computer skills and be very detail oriented.

Priority will be provided to candidates who are:

* Experienced providing medical case management services to medically and socially complex populations.

* Experienced providing social support services to people living with HIV/AIDS.

* Experienced working with the LGBTQ+ community.

* Experienced working in a community based multi-disciplinary setting.

* Bilingual English/Spanish.


Under general supervision, as part of a multi-disciplinary team, provides services relating to improving retention in care for specialized subsets of patients. Ensures eligibility for a variety of medical and social services and assists patients in completing appropriate paperwork. Non-medical case managers may provide assistance in accessing social, community, legal, financial and other needed services. May perform a range of administrative functions required to ensure efficient program operation.

Minimum Job Requirements of a Non-Medical Case Manager:

High School diploma or GED and 2 years of related experience or a certification as a Certified Community Health Worker (CHW). Completed degree(s) from an accredited institution that are above the minimum requirements may be substituted on a year for year basis. Verification of education and licensure will be required if selected for hire.

Duties and Responsibilities of a Non-Medical Case Manager:

  1. Coordinates patient documentation to maintain eligibility for a variety of core medical and social support services;
  2. Conducts patient interviews required to complete intake applications and all required forms for core medical and social support services;
  3. Works closely with medical case managers to reduce patient barriers to obtaining needed medical care and /or social services;
  4. Assist with the identification of community resources that build support for medically and socially complex patients;
  5. Maintain current information on all regularly accessed community resources;
  6. Perform a range of administrative functions required to ensure efficient program operation.
  7. Maintain professional growth and development through completion of required departmental and New Mexico Department of Health competencies.
  8. Perform miscellaneous job-related duties as assigned.

About UNM Medical Group, Inc.

UNM Medical Group, Inc. (UNMMG) is the practice plan organization for physicians and other medical providers associated with the UNM Health Sciences Center. UNMMG is a New Mexico non-profit corporation and is an equal opportunity employer. UNMMG strives to mitigate health disparities brought about by technology; we aim to reach underrepresented populations, making healthcare more equitable and accessible for all of the people in New Mexico; we have a demonstrated commitment to diversity, equity, inclusion, and student success as well as working with broadly diverse communities.

Diversity, Equity, and Inclusion Commitment:

We will strive as an institution and as individuals to recognize, cultivate and promote all forms of diversity and to foster health and well-being throughout New Mexico by weaving cultural humility and respect for all people.


UNMMG offers a competitive salary and an attractive benefit package which includes medical, dental, vision, and life insurance as well as tuition assistance, generous paid time off plan and 403b retirement for benefits eligible employees.

Apply to our Non-Medical Case Manager opportunity with UNM Medical Group, Inc. and a recruiter will contact you shortly!