Quality Assurance Associate Manager

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen.

If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships.

Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.

Create and manage a well-rounded team of quality techs ensuring they are trained and aware of how to achieve quality and testing goals, thereby assuring that all products produced at the facility meets and exceeds customer standards and governmental regulations.

Reports to -

Site Quality Lead

Schedule -

Monday - Friday

Salary Range -

$98,000 - $122,000

Direct Reports -

Quality Technicians (x3)

• Ensure that test procedures, work instructions and SOPs (Standard Operating Procedures) are accurate and up to date
• Ensure that calibrations and verifications are conducted per schedule
• Establish a streamlined workflow and develop process improvements
• Provide technical support to internal and external personnel
• Assist with monitoring equipment and environmental cleanliness per specified program and assist plant personnel in improving sanitation
• When problems arise, work with plant and corporate personnel to correct problems in product or plant (if possible) and prevent future occurrence of the problem
• Understand plant and personnel requirements for housekeeping, pest control and GMP's
• Assist with the quality programs (including but not limited to SQF, HACCP (Hazard Analysis and Critical Control Points), Preventive controls for Human Food program, allergen, environmental, housekeeping, pest control) including development and implementation of SOP's and new procedures and audit follow-up
• Assist with compliance with government regulations
• Interact with customers, suppliers, auditors, and government inspectors as needed

• Ensure back-up is available to fulfil duties when absent
• Assist with test runs and trials as needed
• Perform miscellaneous duties as assigned by upper management or as apparent
• Understand requirements for Raw materials, In-process observation, inspection and testing in blending and packaging, and finished product sampling and testing

• Support non-conforming product and equipment
• Maintain appropriate documentation for batch records and all supporting activities.

• Several years food quality assurance and supervisory experience are strongly preferred
• Training in HACCP, FSMA (Food Safety Modernization Act), GMP's, SQF or FSSC 22000 preferred
• Excellent verbal and written communication
• Leadership and personnel management skills
• Organizational and prioritization skills
• Problem solving skills, common sense, and business sense
• Computer skills including use of Word and Excel
• Knowledge of food microbiology and food chemistry is highly desirable
• Knowledge of general regulatory affairs is desirable
• Dairy and Infant Formula knowledge is desirable
• Can lift and carry 30lbs

• Be able to work beyond normal work hours to train and/or assess laboratory technicians or participate in atypical occurrences and test runs as necessary
• Working conditions can also include working with a variety of chemicals, some of which may be hazardous if mishandled
• Be able to climb stairs and around equipment to sample product and monitor the plant

Education in food science, chemistry, microbiology, biology, agricultural sciences, or similar fields with coursework in math, chemistry and microbiology is strongly preferred. Statistics is also preferred.

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

$98,000 - $120,000

The base salary range for this role will vary based on experience in job and industry, training and education, skills relevant to the position, and other factors permitted by law. In addition to the base salary, the position is eligible for an annual discretionary bonus, which is subject to change each year.

Reckitt offers eligible employees competitive benefits including medical, prescription, dental, vision, life and disability insurance; paid time off for vacation, sick, and Company recognized holidays; a 401(K) plan; generous paid parental leave; adoption and fertility support; tuition reimbursement; product discounts; and much more!

If reasonable accommodation is needed to complete your application, please contact NAtalentacquisition@reckitt.com. Reckitt is committed to the full inclusion of all qualified individuals.

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.