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Sourcing Manager II

Maritz
life insurance, paid time off, tuition reimbursement, 401(k)
United States, Missouri, Fenton
1375 North Highway Drive (Show on map)
Jun 23, 2024
EXCITED TO GROW YOUR CAREER? WE'RE GLAD YOU'RE HERE! To function as the primary client liaison and lead for assigned programs. Negotiates critical program components
based on knowledge of client requirements; this includes recommending supplier and destinations options and
solutions. Manages hotel, CVB and convention center communication from initial RFP request through win/loss
notification and contract completion and turnover. Implements overall program negotiation strategy to achieve
the most favorable terms to support the specific needs of the client.

Scope

Direct Reports and Budget Responsibility Number of Direct Reports: None Budgetary Responsibility: No

Level of Responsibility: Works under general supervision or direction (employee consults with manager regarding unusual situations)

Reporting and Working Relationships

Title of Manager: Reports to Sr. Director, Sourcing

Title of Direct Reports: None

Title of Peers: Sourcing Manager

Internal and External Contacts: Works with clients and third-party suppliers. Interacts with internal departments including, but not limited to, Sourcing Coordinators, Sourcing Managers, Senior Sourcing Managers, Meeting Coordinators, Meeting Managers, Senior Meeting Managers, Project Account Managers, Attendee Management, Creative Department, Web Producers, Industry Relations, Project Accounting, Account Management, Account Executives, and Program Operations. No direct reports. Negotiates prices and contracts to create reasonable preliminary budgets.

Primary Responsibilities

30% PROCESS MANAGEMENT: Reviews meeting request information and conducts meeting qualification call with client. Develops and implements program and profit/negotiation strategy to achieve best price and/or enhancement consideration with suppliers, while supporting the specific needs of the client. Proactively gathers all the information necessary to properly source and place an event on behalf of a client, including standard availability grids from designated technology tool. Initiates RFP process to secure appropriate room blocks, logistical event needs, and pricing from hotels and other suppliers. Reviews all supplier contracts prior to finalization, ensuring both program specific and generic terms and conditions are accurate and legally protective of both Maritz and the client, including attrition dates, cancellation policies, etc.

30% FINANCIAL AND REPORTING RESPONSIBILITY: Advises Meeting Management Team and customer of initial deposit requirement and secures payment. Responsible for accurate program forecasting and updating business management systems with accurate financial and estimated budget and cost savings information as needed. Maintains tracking information of all tentative, sold, and canceled programs in business program management system. Maintains accurate records, system input, and complete file management. Works with leader to forecast overall program financials. Monitors foreign exchange rates for sharp fluctuations which may impact the budget. Supports Industry Relations initiatives with hotel recommendations and complies with MSP department and Legal directives/templates. Develops and fosters effective and positive working relationships with industry partners. Responsible for targeting a 20-30% cost savings benchmark across portfolio.

20% LEADERSHIP AND RELATIONSHIP MANAGEMENT: Provides leadership to team and promotes positive team environment as a positive role model. Day to day client contact, works closely with client to ensure program objectives are addressed. Advises team on preferred hotels and helps direct decisions to those hotels participating in the Preferred Program. Conducts regularly scheduled status meetings with client and stakeholders. Provides negotiation expertise to team members. Mentor Sourcing Managers and Sourcing Coordinators showing best practice approaches due to experience and knowledge. Commitment to contribute to the training and onboarding of new department team members. Positively and actively engage in department projects and initiatives as directed by management. Suggest and champion client centric ideas for process improvement.

20% OTHER: Works on special projects as assigned by the Director/Sr. Director. Serves as Subject Matter Expert on defined area/topic for department and overall company. Will require minimal travel to destinations worldwide, in support of increased destination knowledge through familiarization trips, client site inspections, company meetings and Industry events (Ability to travel by airplane, boat, rail and/or car)

OTHER: May require travel to destinations worldwide, in support of client site inspections (Ability to travel by airplane, boat, rail and/or car). There is an inherent risk associated with all travel, often as a result of extraordinary circumstances. Therefore, during an emergency, it is your duty to provide the necessary guidance and leadership, and to promote the safety of the client, travel participants and other Maritz employees by implementing or supporting prescribed crisis procedures. 3. Keep abreast of industry standards and trends related to responsibilities.

Qualifications

1. Bachelor's degree or an associate degree preferred in business, related field, or equivalent experience. A minimum of six years' experience in creating and maintaining client and supplier relationships, hotel sales or other industry-related experience preferred.

2. Proven negotiation skills. Proven experience working with Client Contacts, Client Procurement and Legal contacts on contract drafting, contract interpretation, problem resolution, calculating attrition and cancellation, and risk mitigation.

3. Prior successful experience in developing and maintaining key client and supplier relationships. Exceptional verbal communication skills to develop and negotiate effective contacts with hoteliers, heavy emphasis on superior telephone skills.

4. Strong knowledge of program/event management and budget maintenance. Proven aptitude for technology and/or software solutions and analytical skills required. Proficiency with Microsoft office especially Word, Excel and PowerPoint and using databases to maintain and track information. Program management system experience preferred, especially with an online sourcing tool. Operations experience in hospitality industry or equivalent a plus.

5. Ability to handle fluctuations in workload and multitask while meeting project deadlines.

6. Prior experience in team leadership and/or mentoring experiences a plus.

7. CMP, CIS, HMCC designation a plus.

8. Ability to travel by airplane, boat, rail and/or car up to 20% of the time.

DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job.

Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, 401k, tuition reimbursement, paid time off, and more! Part-time employees may qualify for medical, 401k, and paid time off depending on total hours worked. View all details at www.MaritzBenefits.com.

Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please.

Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-636-827-0335 or by sending an email to peopleanddevelopment@maritz.com.

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