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Student Success Coach - CRSS Program

University of St. Francis
United States, Illinois, Joliet
500 Wilcox Street (Show on map)
Jul 24, 2024
Position Details
Position Information


Job Title Student Success Coach - CRSS Program
Position Number 00XXXX-00
Department Psychology - Joliet, IL
Job Grade
Notice of Nondiscrimination

The University of St. Francis does not discriminate in its employment practices or in its educational programs on the basis of any protected class. The University also prohibits retaliation against any person opposing discrimination or harassment or participating in any internal or external investigation or complaint process related to allegations of misconduct. For a complete copy of USF's Policy on Equal Opportunity, Harassment, and Nondiscrimination for All Faculty, Students, Employees and Third Parties or for more information, please go to https://www.stfrancis.edu/titleix/ or contact the Title IX Coordinator at TitleIX@stfrancis.edu.

Position Summary
The University of St. Francis Department of Psychology invites applications for the position of Student Success Coach.

The Student Success Coach shall be responsible for providing academic support to students, offering learning strategies, assist in using on/off campus resources, and designing academic plans that align with student strengths and course expectations. This position is grant-funded and contingent on continuing grant funding. The University of St. Francis is a welcoming community of learners committed to enhancing diversity and equity.
Essential Duties & Responsibilities
Student Assistance

  • Deliver structured academic assistance to students via weekly one-on-one meetings and other outreach
  • Provide intensive, one-to-one academic coaching and progress monitoring
  • Maintain documentation of all appointments, assignments, and student data
  • Offer study-skills instruction to students
  • Provide assistance in creative formats, including teleconferencing
  • Assist students in using on and off campus resources
  • Assist in the identification and creation of static resources to promote student success, including handouts, tutorials, and video lectures
  • Collaborate bi-weekly with faculty and staff to promote student success
  • Maintain familiarity with student coursework
  • Provide content-area tutoring in Recovery Support Service


General Duties

  • Participate in and promote a culture of continuing quality improvement
  • Other related duties as assigned

Minimum Requirements

  • Master's Degree in Educational Psychology, Education, or Special Education
  • Two years of work experience either in a university learning assistance program or teaching/ advising at the secondary or post-secondary level
  • Demonstrate strong oral and written communication skills; and strong organizational, interpersonal and problem-solving skills
  • Ability to work effectively within a team and yet take initiative individually
  • Computer literate
  • Ability to prioritize and perform multiple tasks
  • Ability to perform the physical requirements of the position
  • Willingness to support the Catholic and Franciscan values of the university

Preferred Requirements

  • Experience with non-traditional student population
  • English-Spanish bilingual
  • Understanding of learning disabilities
  • Teaching experience in higher education, experience with Canvas LMS

Hours/Shift/Work Schedule

  • Full-time; July 1, 2024 to June 30, 2025.
  • Position duties and responsibilities require adherence to a flexible schedule to accommodate students' schedules.
  • This position is full-time, grant funded.

Physical Requirements of Position
Work is performed in an office setting with minimal exposure to health or safety hazards. Substantial time is spent working on a computer. This is sedentary work which requires the following physical activities: sitting, walking, bending, stooping, finger dexterity, repetitive motions, talking, hearing and visual acuity.
Posting Detail Information


Posting Number FP0690-16
Open Date 05/28/2024
Close Date
Open Until Filled Yes

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