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Associate Administrative Assistant

Anoka County
paid holidays, flex time
United States, Minnesota, Anoka
2100 3rd Avenue (Show on map)
Jun 14, 2024
Job Posting End Date: June 24, 2024 at 11:59pm CST Hiring range: $20.49 to $24.07 per hour. Starting rate will depend on experience, education, and qualifications. Advancement opportunities exist for individuals motivated to move up within Anoka County.

Come join our team at Anoka County where you can serve your community while enjoying the benefits of work-life balance! This includes 24 days paid of flexible time off and up to 12.5 holidays your first year.

In order to be considered for this position, information to support your answers must be included in your application. A resume attachment is optional and cannot be used in place of this application. Applications must be received by the closing deadline of 11:59pm on 06/24/2024 in order to be considered.

Position Description

The Anoka County Community Corrections mission is Working to build a safer community. The department has an immediate opening for an Associate Administrative Assistant who will perform various duties. The Associate Administrative Assistant provides front desk reception for the department. Work includes front desk reception, general office management, such as record keeping, file management, clerical and secretarial support, and coordinating special projects.

This is a full-time, non-exempt, on-siteposition. Interviews will take place the week of June 24, 2024 for those selected to move forward in the hiring process.

Pay & Benefits

  • Starting Salary: $42,619 to $50,065 ($20.49 to $24.07 per hour).
  • 2024 Anoka County Salary Schedule Grade 26. $42,619 to $57,512 ($20.49 to $27.12 per hour).
  • 24 days of paid flexible time off and up to 12.5 paid holidays.
  • Comprehensive insurance, including medical, dental, vision, flex benefits and more at www.anokacountymn.gov/benefits.
  • Medical and dental clinic exclusive to employees, located at the Anoka County Government Center.
  • Pension plan and other retirement investment options.
  • Advancement/professional development opportunities.

Work Location

  • This position will work at the Anoka Courthouse, located at 2100 3rd Avenue, Suite C100, Anoka, MN 55303.
  • Expected work hours are Monday - Friday 8:00 a.m. - 4:30 p.m.

Job Duties and Responsibilities
These examples are not all inclusive and are intended to be illustrative of primary responsibilities of an Anoka County Associate Administrative Assistant.

  • Deliver remarkable customer service while answering phones, providing front desk support, assisting walk-in clients and guests, and completing clerical duties.
  • Provide office support that coordinates all front desk operations, electronic case records, and service requests.
  • Serve as the main point of contact for the department by directing incoming inquiries to the appropriate probation officer, supervisor, or refer to the proper agency.
  • Observe data privacy laws, Health Insurance Portability and Accountability Act (HIPAA) with each client.
  • Routinely access and maintain files on various computer systems including Court Services Tracking System (CSTS), OnBase, and Microsoft Office including Outlook, Word, and Excel.
  • Distribute mail as well as scan client and court documentation into an electronic filing system.
  • Assist staff, supervisors, and managers in office-related matters.

Qualifications and Requirements:

Minimum Knowledge, Skills, and Abilities Needed

  • Requires a high school diploma.

Preferred Knowledge, Skills, and Abilities Needed

  • Two years or more of full-time (2,080 annual hours) job-related experience in a human services agency, office support or customer service experience working in a call center or in a reception environment.
  • Provide proficient customer service skills both in person and over the phone while managing a large volume of inquiries.
  • Effectively, positively, and professionally communicate and interact with the public that have diverse life experiences.
  • Strong listening skills.
  • Accurately maintain filing systems and manage multiple computer programs and databases.
  • Computer skills, such as Microsoft Word, Excel, and Outlook.
  • Maintain confidentiality and to comply with federal, state, and county rules and regulations.

Physical Demands and Work Conditions

  • Standard office environment.
  • Vision abilities required by this job include close vision, distance vision, and the ability to adjust focus, such as to work on computers.
  • Hearing abilities required for general and phone communication, signals, and machine sounds.
  • Alternating between sitting, standing, and walking daily to serve clients coming in for probation. Occasional crouching and kneeling as required to perform job responsibilities.
  • Frequent wrist and finger manipulation to complete computer work.
  • Occasional lifting of 10-20 lbs.
  • Equipment used includes computers, phones, and standard office equipment.
  • Occasional travel to other county work sites as needed. Travel between work sites may require driving a county vehicle and/or a personal vehicle.
  • Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.

Selection Process

It is important that your application show all the relevant education and experience you possess. This information will determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions.

Pre-employment Requirements

Anoka County has determined that successfully passing a pre-employment criminal/driving background check, drug screen and DOT physical, and/or other qualifications checks may be necessary for certain positions. Applicants may be required to sign an informed consent form allowing the County to obtain to conduct such screenings and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

About Anoka County

As the fourth largest county in Minnesota, we depend on the diversity, dedication, determination, and innovation of our employees. We offer a wide range of career opportunities for people with a variety of personalities, abilities, knowledge, and life experiences who can come together for the single purpose of serving Anoka County's 369,000 citizens in a respectful, innovative, and fiscally responsible manner. If your career aspirations resonate with our mission, we invite you to Find Your Path with Anoka County! Hear from other Anoka County employees here.

Commitment to Affirmative Action and Equal Opportunity Employment

Anoka County is committed to the principles of our Affirmative Action Plan and Equal Employment Opportunity. It is the policy of Anoka County to recruit, hire, train, and promote persons in all job titles, without regard to race, color, creed, religion, sex (including pregnancy and gender identity), national origin, marital status, genetic information, status with regard to public assistance, physical ability, sexual orientation, or age except where such status is a bona fide occupational qualification. It is the policy of Anoka County to make employment decisions in a manner that will further our Affirmative Action Plan and Equal Employment Opportunity.

If you require accommodations or have any other questions regarding this job posting, please call the Anoka County Human Resources Department at 763-324-4300 and reference the posting title and number. If you have questions about the hiring process, please visit: http://www.anokacountymn.gov/er-faq

Anoka County is an Equal Opportunity Employer, please see our EEO policy: https://www.anokacounty.us/401/Diversity-EEO