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Regional Volunteer Services Officer
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![]() United States, Florida, Jacksonville | |
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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us-Where your Career is a Force for Good!
Job Description: WHY CHOOSE US? We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building relationships and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions. At the American Red Cross, your uniqueness can shine! WHAT YOU NEED TO KNOW: We are seeking a Regional Volunteer Services Officer to support our South Florida Region. WHERE YOUR CAREER IS A FORCE GOOD: 1: Develop, implement and execute strategy within area of responsibility to advance volunteer services. Oversee risk management issues specific to volunteer services. 2: Lead and empower a team to implement and execute streamlined, flexible, effective programs, activities, systems and processes. Ensure goals are set, monitored and realized including attainment of national standards. 3: Responsible for the management of volunteer and paid staff including, but not limited to, hiring, training, coaching, evaluating and managing performance to ensure a well-qualified team and to enhance operational success. 4: Design and monitor effective metrics. Collect data and present key performance indicators and updates to management. 5: Build relationships and collaborate with internal partners, staff, volunteers, community, and external organizations. Work with internal partners to implement strategies for strengthening the Red Cross brand, ensure communication and a consistent experience for volunteers across all lines of service. Serve as a resource to volunteers and internal partners and lead efforts to maximize involvement, efficiency and institutionalization of volunteer support. Ensure that strategic partnerships are maximized to support relevant lines of service throughout the organization. 6: Lead project/program implementations. 7: May have budgetary responsibility. May be responsible for grant coordination duties in contract-funded programs. WHAT YOU NEED TO SUCCEED: Qualifications: Education: Bachelor's degree required. Experience: Minimum 5 years of related experience. Skills & Abilities: Excellent organizational skills and ability to effectively implement programs. Ability to work on a team. Ability to handle multiple priorities effectively, assimilate information quickly, analyze problems and implement solutions appropriately. Ability to work independently while developing and motivating a functioning team as well as have excellent interpersonal skills in dealing with all levels of staff, volunteers and donors. Excellent oral and written communication skills, including training, presentation and negotiating skills. Travel: May involve travel. * Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted). BENEFITS FOR YOU: * Medical, Dental Vision plans * Health Spending Accounts & Flexible Spending Accounts * PTO + Holidays * 401K with 5% match * Paid Family Leave * Employee Assistance * Disability and Insurance: Short + Long Term * Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make a difference every day.The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Interested in Volunteering? Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission. Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights |