Technical Support Specialist ( Tier 3, Tier 4)
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![]() United States, Maine, Kittery | |
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Description
COMPQSOFT Inc. is seeking a Technical Support Specialist ( Tier 3, Tier 4) to augment our SUBMEPP team at Portsmouth NH Provide advanced Help Desk and operational support for IT systems including monitoring, incident response, maintenance, patching and compliance on the NIPRNet as well as ATO compliance and RMF for approved Red Hat and Windows OS's utilizing physical and virtual environments. This operational support is defined as Tier 3 which includes implement, configure, and optimize IT systems such as MS Access legacy applications, SMMIS, Ebusiness solutions suite, iForecast, SharePoint, Windchill, and MSWP on the NIPRNet network in a Government provided environment. Evaluate and determine computing resource requirements. Requirements
- Provide Tier 3 level IT support and help desk ticket resolution. and take corrective actions as necessary. Certifications: Cloud+ or SSCP or CompTIA SEC+ Experience: 5 years IT Level/Sensitivity Designation: IT-II (T3) Clearance: US Citizen with SECRET |