IT Business Office Manager

IT Business Office Manager

Are you ready to lead it towards business-oriented excellence, empowering strategic vision and driving organizational success? If so, we have the perfect opportunity for you!

PEMEX Deer Park is a highly complex refinery located 18 miles east of Houston in Deer Park, TX. It is part of the Pemex group, a fully integrated oil company in the Americas, working across the entire value chain: exploration, production, industrial processing/refining, logistics, and marketing. The refinery’s rated capacity is 340,000 barrels per day and has the feed flexibility to process multiple grades of crudes to produce the high-quality transportation fuels the world needs. The Pemex site is co-located with other 3rd party chemical facilities, allowing for further integration and optimization of the refinery and its products. Pemex Deer Park provides a diverse and inclusive work environment that employs approximately 1000 employees with another 1000 contractors on site. We set high standards of performance and ethical behaviors and offer challenging and fulfilling job opportunities in several fields. We take great pride in our ability to ensure the health and safety of our workers and the environment while being a good neighbor and positively impacting the local community where we work.

Best-in-Class Benefits and Perks:

We value our employees’ time and efforts. Our commitment to your success is enhanced by competitive compensation depending on experience and an extensive benefits package including:

• Comprehensive health coverage: Medical, dental, and vision insurance provided.
• Robust retirement planning: 401(k) plan available with employer matching.
• Financial security: Life and disability insurance for added protection.
• Flexible financial options: Health savings and flexible spending accounts are offered.
• Well-being and work-life balance: Paid time off and 9/80 Flexible Working Schedule, including limited ability to work remotely.

Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.

We seek a Business Office Manager focused on aligning IT strategy and governance with operational efficiency and performance management. This role supports the IT Director in ITIL strategy functions at Pemex Deer Park and serves as a critical communicator to C-level and Senior Management, effectively representing IT.

As a trusted partner to the IT Director, this role is pivotal, driving IT towards a business-oriented focus. It is the second-in-command, overseeing IT office management and providing cross-functional information and technology management leadership. Responsibilities include IT strategy, governance, performance management, and defining operational standards.

To be successful, you should have:        

• Proficiency in IT budgeting, Texas Sales Tax, Amortization, Accrual, and GAAP Accounting practices. Expertise in cost-benefit analysis, including ROI and TCO.
• Extensive business and industry leadership background, adept at managing cross-functional teams and influencing senior management and stakeholders.
• Strong leadership capabilities with a focus on effective execution in areas of responsibility.
• Expert in budget planning, financial management, and workforce management.
• Broad knowledge of current and emerging technologies, with a strategic application to business needs, distinguishing between relevant trends and hype.
• Skilled in enhancing operational efficiency, service delivery, and information management within IT organizations.
• Excellent communication skills, capable of articulating technology solutions in business terms and building rapport to persuade others.
• Ability to multitask with diverse timelines and priorities across various projects and issues.
• Familiarity with core IT and G&A/Corporate accounting principles, including Purchase Requisition, Purchase Order, and Invoicing processes.
• Strong problem-solving abilities, operating under minimal supervision with meticulous attention to detail.

Your responsibilities as the IT Business Office Manager will include:

Stakeholder Management

• Manages IT financials, including budgeting, forecasting, and CAPEX monitoring.
• Designs and maintains supplier and contract workflows using Visio.
• Leads Architecture Review Board (ARB) processes and IT contract presentations.
• Aligns IT initiatives and spending with business strategy.
• Oversees Coupa sourcing events and collaborates with site C&P as needed.
• Directs the IT PMO and oversees Program and Project Management.

Value Generation & Protection

• Collaborates with Pemex Deer Park IT on financial impacts and contract compliance.
• Develop global IT sourcing strategies and agile procurement models.
• Establishes key sourcing competencies and governance frameworks.
• Manages IT business plans, budgets, and governance frameworks.
• Implements Service Portfolio Management (SPM) and PMO KPIs in Service Now.
• Ensures compliance with IT contracts and tax requirements for IT Opex spending.
• Monitors industry trends and advises on effective sourcing strategies.

Business Intelligence & Innovation

• Generates financial reports and dashboards in Service Now, Coupa, and SAP.
• Analyzes third-party IT labor costs and manages SAM & HAM processes.
• Improves O&M/G&A reporting and defines IT spend categories with Finance.
• Coordinates contract resolutions and legal agreements with BA and IT leaders.

Join Us in Shaping the Future of Energy!

If you're prepared to tackle this exciting opportunity and substantially impact the oil and gas sector, we invite you to connect with us! Don't wait to showcase your skills and advance your career with a prominent refinery.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.